Essays about: "service quality of higher education"

Showing result 1 - 5 of 15 essays containing the words service quality of higher education.

  1. 1. A Systematic Review of Social work education and training programs in palliative and end-of-life care

    University essay from Göteborgs universitet/Institutionen för socialt arbete

    Author : Hang Li; [2021-01-13]
    Keywords : social work; education and training programs; palliative and end-of-life care;

    Abstract : Background: The advanced modern medicine and people’s open-minded attitudes about death call for the development of palliative and end-of-life care. Patients and their family members also promote higher requirement to the professionals and the quality and quantity of the service. READ MORE

  2. 2. How can talent remain within the business? : A qualitative study on employee retention activities and strategies within the retail sector

    University essay from Umeå universitet/Företagsekonomi

    Author : Robin Ljung; Anton Nykänen; [2021]
    Keywords : retail; retention; retention activities;

    Abstract : Since the retail industry has been drastically affected due to the growth of online shopping, companies have become more aware of higher competition in their current physical stores. Since there is still demand for companies to have physical stores, they have to understand the values those remaining physical stores possess and understand the undergoing changes in the sector. READ MORE

  3. 3. Privata skogsägares syn på skogsvård

    University essay from SLU/Department of Forest Biomaterials and Technology (from 131204)

    Author : Henrik Kämpe; [2021]
    Keywords : webbenkät; skogsskötsel; undersökning;

    Abstract : Privata skogsägare utgör den enskilt största ägargruppen i Sverige med ett skogligt innehav motsvarande 48 % av den produktiva skogsmarken, vilket medför att denna grupp spelar en avgörande roll för industrins råvaruförsörjning. Studier har visat att skogsbruket genom mindre förändringar som förbättrar planeringen och utförandet av de skogsvårdande åtgärderna skulle kunna öka skogsproduktionen med upp till 40 %. READ MORE

  4. 4. Customer Value Driven Service Innovation : Identifying service opportunities in the residential heating market based on customers´ value preferences

    University essay from Linköpings universitet/Projekt, innovationer och entreprenörskap

    Author : Isabelle Sandqvist; Stina Skovshoved; [2017]
    Keywords : Service innovation; Integrated service solution; Customer value; Residential heating;

    Abstract : In today´s industry there is an ongoing trend, where many companies are shifting focus from only delivering products to also offering services to their customers. Services can bring advantages, such as higher margins, competitive advantage, stabilized cash flow and strengthened customer relationships. READ MORE

  5. 5. How managers, academics and students use performance information under conditions of conflicting institutional logics and ambiguity : A case study of a Swedish university

    University essay from Högskolan Kristianstad/Sektionen för hälsa och samhälle

    Author : Mattias Sandgren; [2017]
    Keywords : Public sector; management control systems; university sector; higher education; performance information; institutional logic; ambiguity; decision-making;

    Abstract : A “new public sector” arose during 1980-1990s because of the pressure to utilize public funds more efficiently. The change is commonly known as New Public Management (NPM) and initiated a change towards private sector accounting technology, logics and a series of other management tools. READ MORE