Essays about: "Emmy Torstensson"

Found 2 essays containing the words Emmy Torstensson.

  1. 1. Customer Support Chat : A strategic tool for a company

    University essay from Högskolan i Halmstad/Akademin för ekonomi, teknik och naturvetenskap

    Author : Malin Torstensson; Emmy Dannehall; [2017]
    Keywords : ;

    Abstract : The purpose of this dissertation is to investigate if a customer support live chat can be used as a strategic tool to increase customer satisfaction and build a stronger relationship. To gather our data, we have chosen to do qualitative interviews with Customer Support Managers at eight different e-commerce companies. READ MORE

  3. 2. Sustainable Food Consumption : Exploring Consumers' Perspectives

    University essay from Linnéuniversitetet/Institutionen för marknadsföring (MF)

    Author : Johanna Velin; Pär Gustafsson; Emmy Torstensson; [2017]
    Keywords : Sustainable food consumption; consumers description; three pillars of sustainability; economic sustainability; environmental sustainability; social sustainability; organic; Fairtrade; sustainable diets; vegetarian; locally produced; waste reduction; food waste;

    Abstract : The aim of this study was to explore consumers’ descriptions of sustainable food consumption. The concept of sustainability can be difficult to grasp, but is often defined in terms of three pillars; environment, society and economy. READ MORE