Essays about: "Kundnöjdhet"

Showing result 16 - 20 of 71 essays containing the word Kundnöjdhet.

1. 16. What keeps customers subscribing to streaming services? : A Quantitative Study of E-Loyalty towards Subscription Video on Demand Services in Sweden

   University essay from Uppsala universitet/Företagsekonomiska institutionen

   Author : Louise Bennhult; Hanna Frogner; [2021]
   Keywords : E-loyalty; subscription video on demand SVOD ; e-satisfaction; e-trust; switching barriers; website quality; customization;

   Abstract : E-loyalty is an important aspect for practitioners to understand as it determines a digital company’s success. The Subscription Video on Demand (SVOD) industry is rapidly growing and becoming more competitive, which emphasizes the need to understand the key determinants of e-loyalty towards them. READ MORE

3. 17. Uncertainty management – How to handle project uncertainty : A case study at Rimaster Development

   University essay from KTH/Skolan för industriell teknik och management (ITM)

   Author : Douglas Hellström; [2021]
   Keywords : Uncertainty management; Agile methodology; Waterfall methodology; uncertainty; risk; opportunity; hybrid project management; Osäkerhetshantering; Agile; Vattenfallsmetodik; osäkerhet; risk; möjlighet; hybrid projektledning;

   Abstract : We know that it is difficult to forecast the future, and the same applies to project management. There are a lot of occurrences that are both predictable and not possible throughout the course of a project. The management of uncertainty is a management method that helps to forecast and adjust to future occurrences. READ MORE

4. 18. The way to higher delivery service at a freight forwarder

   University essay from Linköpings universitet/Kommunikations- och transportsystem; Linköpings universitet/Tekniska fakulteten

   Author : Livia Engström; Elin Nilsson; [2021]
   Keywords : Logistik; Leveransservice; Kundnöjdhet; Transport;

   Abstract : Den ökande konsumtionen i dagsläget gör att behovet av logistik och logistiska tjänster ökar. Behovet av logistiska tjänster gör att allt fler företag väljer att ta hjälp av en tredje part som sköter logistik och transport åt dem, ett så kallat tredjepartslogistik-företag. READ MORE

5. 19. Going the Extra Mile : Urban Delivery of Large Goods

   University essay from KTH/Skolan för industriell teknik och management (ITM)

   Author : Emelie Sundström; Emma Södergren; [2021]
   Keywords : Last-mile delivery; large goods; delivery of large goods; transportation; transportation innovation; PESTLE; Rogers’ diffusion of innovations;

   Abstract : In light of the growing e-commerce and rising population in cities, along with the ongoing climate crisis, the efforts to improve transportation options are intensifying. Thus, the field of last-mile delivery, i.e., the last stretch of transportation to an end customer, is becoming an increasingly researched topic. READ MORE

6. 20. Customer Involvement in the Product DevelopmentProcess at an SME Digital Business Platform

   University essay from KTH/Skolan för industriell teknik och management (ITM)

   Author : ASTRID INGELS; YLVA SANNERUD; [2021]
   Keywords : User involvement; Customer Satisfaction; User research; Product development processes; Software development processes; Platform business; Användarinvolvering; Kundnöjdhet; Användarundersökning; Produktutvecklingsprocesser; Mjukvaruutvecklings-processer; Plattformsföretag;

   Abstract : Some of the world’s most valuable companies today are platform businesses. Both smaller and larger companies are turning their product and service development from a linear developmentapproach to a platform approach. READ MORE