Essays about: "Yelena Khlynovskaya"

Found 1 essay containing the words Yelena Khlynovskaya.

  1. 1. The role of learning orientation and customer relation on company performance : Empirical evidence from telecom industry in Kazakhstan

    University essay from Blekinge Tekniska Högskola/Sektionen för management

    Author : Giselle Hudson; Yelena Khlynovskaya; [2012]
    Keywords : Learning Orientation; Company Commitment; Performance;

    Abstract : Purpose The purpose of this thesis is to explain how and under what conditions learning orientation of the customer relations staff of GSM Kazakhstan (Kcell) is linked to the performance of the company. The purpose of this thesis is two-fold: First we proposed and test how learning orientation affects organizational commitment of the company through developing staff competencies. READ MORE