Essays about: "case study dissertation on management"

Showing result 11 - 15 of 35 essays containing the words case study dissertation on management.

  1. 11. Achieving front-line employee’s satisfaction through Internal marketing in service organizations; A case of SEB bank.

    University essay from Mälardalens högskola/Akademin för ekonomi, samhälle och teknik

    Author : David Malmberg; Kenan Bouzo; Mohammed Al-aqel; [2014]
    Keywords : Internal Marketing; Internal Marketing Mix; Human Resource; Service Organization; Internal Customers; Internal Service; Service marketing; Front-line employees;

    Abstract : Problem definition: In service organizations, front-line employees are considered to be the primary element when providing the organization’s services as they interact directly with customers and influence their perception of service quality. In other words, if the front-line employees are satisfied they will deliver the organization’s services in the best way which will directly lead to customer satisfaction. READ MORE

  2. 12. In HOs we trust : how crises affect brand image and trustworthiness in humanitarian organizations

    University essay from Högskolan Kristianstad/Sektionen för hälsa och samhälle

    Author : Lisa Diep; Amanda Stedt; [2014]
    Keywords : brand image; trustworthiness; non-profit; humanitarian organization; crisis management;

    Abstract : During the past five years the Red Cross has been involved in two different internal crises. All of them can be related to trustworthiness and brand image. READ MORE

  3. 13. Opening up the 'black box' of Competence Development Implementation : - How the process of Competence Development Implementation is structured in the Swedish debt-collection industry.

    University essay from Sektionen för ekonomi och teknik (SET)

    Author : Linda Karlsson; [2013]
    Keywords : Competence Development; Resource-Based View; Organisational Learning; Competence Development Implementation; Sweden;

    Abstract : In spite of the need for organisations to develop competencies among its employees as a source for gaining competitive advantage, and in spite of previous research efforts to find out what contributes to it and the effects of it, the process of Competence Development (CD) implementation is still a ‘black box’, whose internal linkages are unknown. Furthermore it is noticed in previous research that there is a lack of empirically-based research in organisations, and the purpose of this dissertation is therefore to explore the process of CD implementation, as perceived by employees within the debt-collection industry of Sweden. READ MORE

  4. 14. Improve Knowledge Transfer and Sharing Practices among Service-providers in the Context of E-health: A case study of U-CARE Community

    University essay from Informationssystem

    Author : YI SUN; [2013]
    Keywords : e-health; knowledge management; knowledge sharing; knowledge transfer;

    Abstract : As more and more convenience technology brings to human’s life by breaking through the obstacles of geography and psychology, e-health is being accepted by increasing number of people. It shows great potential to decrease the gap between the needs and satisfaction. However, the potential of e-health is far from being noticed. READ MORE

  5. 15. The Entrepreneurs Prior Knowledge of Entrepreneurship : - A qualitative study of innovative Swedish SME:s.

    University essay from Sektionen för ekonomi och teknik (SET)

    Author : Malin Molin; Meron Goitom; [2013]
    Keywords : Entrepreneurship; Knowledge in Entrepreneurship; Entrepreneurial Knowledge; Entrepreneurial capital; Human capital; Qualitative study;

    Abstract : Title of this dissertation: The Entrepreneurs´ Prior Knowledge of Entrepreneurship. Date of seminar: 2013-05-27 Course/Subject: Strategic innovation management, Technical project management, Master dissertation 15 hp Authors: Malin Molin and Meron Goitom                            Supervisor: Navid Ghannad Keywords: Entrepreneurship, Knowledge in Entrepreneurship, Entrepreneurial Knowledge, Entrepreneurial capital, Human capital, Qualitative study Purpose: The purpose with this thesis is to describe which role the entrepreneur’s knowledge of entrepreneurship has played in the process from opportunity discovery to opportunity exploitation in innovative Swedish SME:s. READ MORE