Essays about: "conclusion about Customer satisfaction"

Showing result 6 - 10 of 35 essays containing the words conclusion about Customer satisfaction.

  1. 6. Business Model in a foreign country : A case study on Multi-business models and strategy development in different markets - based on a collaboration with Würth AB. 

    University essay from Jönköping University/IHH, Företagsekonomi

    Author : Ajla Besic; Hira Hafeez; [2022]
    Keywords : Business Administration;

    Abstract : Background: While discussing the importance of the right Business Models for a company and searching for the relevant information within the field, we usually get to read about the challenges that appear with identifying the right Business Model especially if it is a case of Multi-Business-Modeling - there are still challenges and uncertainties in why some business models and strategies work in some cases and in other cases they do not. What is usually pointed out are the differences that appear, usually focused on leadership and not enough developed business models. READ MORE

  3. 7. Last Mile Delivery - Examination of Customer Satisfaction regarding Parcel Lockers

    University essay from

    Author : Valerie Brunner; Wanda Majcher; [2022]
    Keywords : Parcel Lockers; Customer Satisfaction; Last Mile Delivery; Satisfaction Model; Last Mile Delivery Place; Self-Collection Service;

    Abstract : Background: The strong growth of e-commerce and the connected last mile delivery problems as well as the increasing customer demands have driven forward delivery innovations in the past years. One of them, parcel locker networks, were developed and have been growing for several years. READ MORE

  4. 8. How does Generation Z experience digital customer service? : Exploring customer trust toward chatbots in European countries.

    University essay from Umeå universitet/Företagsekonomi

    Author : Anika Oudejans; David Rezkallah Hanna; [2022]
    Keywords : chatbot; customer experience; customer trust; customer expectation; customer service.;

    Abstract : Background: The concept of the chatbot has been around for nearly 60 years. However, service providers have recently increased the integration of chatbots in distinct industries due to the growth in digitalization and advanced technology. Not only that, chatbots can support service providers in becoming more efficient and reducing overhead costs. READ MORE

  5. 9. Greening the Supply Chain in a modified EMS increases Customer's Satisfaction: : (Considering Life Cycle Perspective Combined with Design and Development in ISO 14001)

    University essay from Högskolan i Halmstad

    Author : Amani Abdalla Bakheit; [2021]
    Keywords : Environmental System- Green Supply Chain- Management-ISO 14001-Design and Development -Life Cycle Perspective- Key Performance Indicator- Management-Customer s Satisfaction;

    Abstract :  The green supply chain concept occurs to mitigate environmental degradations and controlair, water and waste pollution through the adoption of green practices in manufacturing andbusiness operations. The essential ideology behind green concept is to enhance environmental sustainability. READ MORE

  6. 10. Increasing Retention in Insurtechs Through Churn Prediction

    University essay from Lunds universitet/Innovationsteknik

    Author : John Rapp Farnes; Oskar Christiansen; [2021]
    Keywords : Non-life insurance; Property and casualty insurance; Customer retention; Churn prediction; Predictive analytics; Classification; Machine learning; Mathematics and Statistics;

    Abstract : Over the last decades, the Swedish insurance industry has seen decreased entry barriers due to deregulation and emerging new technologies, which have the potential to disturb the stagnated and consolidated competitive landscape of the industry. Initiated by newcomers like American insurance startup Lemonade, and later Swedish Hedvig among others, there is an increased push toward digitalization, transparency, and automation in the industry. READ MORE