Essays about: "contact centers"

Showing result 1 - 5 of 18 essays containing the words contact centers.

  1. 1. Bridging Nature and Care : nurturing Individuals with Dementia in a Residential Care Facility in Denmark

    University essay from SLU/Dept. of People and Society

    Author : Mia Therese Trnka; [2024]
    Keywords : quality Evaluation Tool; nature-based care culture; principal Model of Four Zones of Contact with the Outdoors; nature-based dementia care; key-players in nature-based care cultures; healthcare professionals; supporting environments in residential care facilities; nature-based interventions;

    Abstract : The global demographic shift towards an aging population, with a projected 22% of the world over 60 by 2050, presents a significant challenge because of the soaring rates of dementia, carrying profound economic, political, and social consequences. Research emphasizes the potential of naturebased interventions in improving the well-being of individuals with dementia. READ MORE

  3. 2. Barns och ungas perspektiv och delaktighet inom parkförvaltning : en fallstudie av svenska kommunala parkförvaltningsenheter

    University essay from SLU/Dept. of People and Society

    Author : Nina Evelina Törn; [2021]
    Keywords : barn; ungdomar; deltagande; barns perspektiv; barnperspektiv; parkförvaltning; grönområdesförvaltning; kommunal verksamhet; children; youth; participation; children s perspectives; child-centered perspective; park management; green space management; municipal activities;

    Abstract : Kommuner har ett viktigt uppdrag i att inkludera barns och ungas perspektiv och delaktighet i samhällsutvecklingen. I och med att Barnkonventionen blev svensk lag i januari 2020 har barns och ungas rätt att höras och vara delaktiga vid beslut som rör dem stärkts. READ MORE

  4. 3. Development of a recycling centerthrough design thinking

    University essay from Blekinge Tekniska Högskola/Institutionen för maskinteknik

    Author : Filip Nilsson; [2021]
    Keywords : Recycling center; Design thinking; warehouse management; 3D CAD; simulation.;

    Abstract : Tarkett AB is one of the world's largest companies that manufacture floors and operates in over 100 countries. Tarkett Ronneby is one of two larger recycling centers the company possesses, and they are currently recycling all of the spare material and waste material from the manufacturing processes. READ MORE

  5. 4. Riskfaktorer för kennelhosta hos svenska hundar

    University essay from SLU/Dept. of Biomedical Sciences and Veterinary Public Health

    Author : Carola Dowermark; [2020]
    Keywords : kennelhosta; infektiös tracheobronkit; hund; infektionssjukdom;

    Abstract : Kennelhosta är en av de vanligaste infektionssjukdomarna hos hund och den finns över hela världen. Sjukdomen är ett komplex av akuta, mycket smittsamma luftvägsinfektioner. Trots att patogenesen för kennelhosta varit känd sedan 1970-talet insjuknar fortfarande många hundar varje år. READ MORE

  6. 5. Optimal Multi-Skilled Workforce Scheduling for Contact Centers Using Mixed Integer Linear Programming : A Method to Automatize Workforce Management

    University essay from KTH/Optimeringslära och systemteori

    Author : Sara Eriksson; [2020]
    Keywords : Optimization; systems theory; mathematics; scheduling; mixed integer linear programming; multi-skilled; Optimering; systemteori; matematik; schemaläggning; mixad linjär heltalsoptimering; multikompetent;

    Abstract : This master thesis in optimization and systems theory is a development of two different optimization models formulated to schedule multi-skilled agents for contact centers depending on the forecasted demand, assigned by Teleopti. Four mixed integer linear programming models are created with the optimization programming language GAMS and solved by the internet based solver NEOS. READ MORE