Essays about: "crm for competitive advantages"

Found 5 essays containing the words crm for competitive advantages.

1. 1. Hur företag kan implementera customer relationship management : en fallstudie av läkemedelsbolaget swedish orphan biovitrum i Stockholm

   University essay from SLU/Dept. of Economics

   Author : Julia Berglund; Sofia Wallin; [2015]
   Keywords : CRM; framgångsrik; implementering; kundrelationer; läkemedelsindustrin;

   Abstract : En ökad kundmedvetenhet och den ökande globala konkurrensen har gjort att det blivit allt viktigare för företag att bemöta och vårda sina kundrelationer. Detta har gjort att fler företag väljer att arbeta med Customer Relationship Management (CRM). READ MORE

3. 2. Investigation of Customer-Driven Innovation

   University essay from Blekinge Tekniska Högskola/Sektionen för datavetenskap och kommunikation

   Author : Ikram Ullah; Muhammad Ayaz; [2013]
   Keywords : Customer-driven innovation; Idea generation; Communication channels; Motives; Benefits; Barriers.;

   Abstract : Context:- Software companies have changed their strategies from “innovating for customers” and “innovating with customers” to innovating “by customers” which is also known as customer-driven innovation. Actually, companies move toward customer-driven innovation programs because they need to collect as many ideas as possible from suitable customers to ensure their global competitiveness and set the stage for profitable growth. READ MORE

4. 3. Factors in Cloud Computing Adoption

   University essay from Lunds universitet/Institutionen för informatik

   Author : Moneer Jlelaty; Youssef Monzer; [2012]
   Keywords : Small Organizations; Factors; Cloud Computing; Adoption; IT Solution; Information Technology.; Technology and Engineering;

   Abstract : Many organizations today are striving to gain competitive advantages and work efficiently in the demanding market through the adoption of ICT (Information and Communications Technology) solutions such as ERP (Enterprise Resource Management), CRM (Customer Relationship Management), and Business Analytics Systems. However, these Information Technology (IT) solutions can be quite expensive for small organizations (Misra and Mondal, 2011; Benlian and Hess, 2011). READ MORE

5. 4. Crucial Factors in Customer Relationship Management : A Chinese Perspective of the Telecommunication Industry

   University essay from Sektionen för ekonomi och teknik (SET)

   Author : Yan Song; Bin Wei; [2011]
   Keywords : Customer Relationship Management; CRM; CRM system; Chinese CRM system; important factors in CRM system; improvements for CRM system;

   Abstract : Customer Relationship Management (CRM) which focuses on the relationship with customers has become more and more important in business management. CRM is a managerial system based on technological applications which can help companies to get competitive advantages. READ MORE

6. 5. Implementation and role of device management Solutions to the end users

   University essay from Datateknik

   Author : Victor Kanayo Egbeni; [2009]
   Keywords : ;

   Abstract : This research is based on consumer complaints with respect to recently purchased consumer electronics. This research document will investigate the instances of development and device management as a tool used to aid consumer and manage consumer’s mobile products in order to resolve issues in or before the consumers is aware one exists. READ MORE