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Showing result 1 - 5 of 89 essays matching the above criteria.

1. 1. How to improve customer satisfaction with customer surveys and lean for retail

   University essay from Göteborgs universitet/Graduate School

   Author : Nahia Bilbao Gato; [2023-07-18]
   Keywords : lean for retail; customer satisfaction;

   Abstract : Introduction: This dissertation project is based on a collaboration between the author and Volvo Trucks Europe. To answer the research question of How to improve customer satisfaction with customer surveys and lean for retail? This study describes a qualitative study of improving customer satisfaction with lean for retail in the Volvo Trucks dealership network, specifically in the Northern European Market. READ MORE

3. 2. Virtual Reality for Assessment of Chronic Lower Back Pain in Physiotherapy : Task Selection, Design, and User Experience Evaluation

   University essay from Umeå universitet/Institutionen för informatik

   Author : William Sahlin; Hiran Herath; [2023]
   Keywords : Chronic Lower Back Pain; Virtual Reality; Physiotherapy assessment; Co-creation; User Experience; Human-Computer-Interaction;

   Abstract : Chronic lower back pain (CLBP) presents a significant challenge in healthcare, requiring effective tools for rehabilitation and assessment. This study explores the use of virtual reality (VR) for the assessment of CLBP and addresses two research questions. READ MORE

4. 3. Value creation within a digital service platform through the lens of service-dominant (S-D) logic : A case study of Eljun’s digital payment platform

   University essay from Uppsala universitet/Industriell teknik

   Author : Lena Baum; Imge Günes; [2023]
   Keywords : value creation; value co-creation; value proposition canvas; digital platform; service-dominant logic;

   Abstract : The number of companies who base their business model on digital platforms has increased in the recent years. Successful examples of digital platforms are e.g., Airbnb, Klarna or Uber. READ MORE

5. 4. Bankens roll vid generationsskifte av skogsfastigheter : en studie av intressenters tjänstebehov

   University essay from SLU/Dept. of Forest Economics

   Author : Alice Sjölund; [2023]
   Keywords : fallstudie; fastighetsöverlåtelse; finansiell rådgivning; relationsmarknadsföring; semistrukturerade intervjuer; tjänstekvalitet;

   Abstract : Sveriges totala landareal består av cirka 28 miljoner hektar skogsmark. Tillsammans äger cirka 311 000 privata skogsägare drygt 50 procent av den svenska skogsarealen. Ägarbyten bland dessa skogsfastigheter sker kontinuerligt. READ MORE

6. 5. AI in Co-Creation : The usability and impact of AI tools for co- creation in participatory design to generate innovative and user- centric design solutions

   University essay from Södertörns högskola/Medieteknik

   Author : Sabine Freese; [2023]
   Keywords : ;

   Abstract : The current study focuses on applying generative Artificial Intelligence (AI) in participatory design processes, specifically scrutinising the interactive dynamics between AI and human actors during the creative endeavour. Practice-oriented workshops and including a real, complex application example constituted the methodological framework. READ MORE