Essays about: "implement CRM"

Showing result 21 - 25 of 26 essays containing the words implement CRM.

  1. 21. Digital Tools for Product Development and Organizational Management

    University essay from Högskolan i Borås/Institutionen Textilhögskolan

    Author : MD.AHASHAN HABIB; LEFAYET SULTAN LIPOL; [2010]
    Keywords : cad; pdm; cam; plm; erp;

    Abstract : The report illustrates about the digital tools those are used for product development and organizational management (apparel sector). We went to Lectra Sweden AB, DTS solutions AB to search our planned information about those tools. We got some additional information from them as well. READ MORE

  2. 22. CRM Implementation in the Automotive Industry

    University essay from Akademin för hållbar samhälls- och teknikutveckling

    Author : Dila Öner; Lorena Xhemali; [2009]
    Keywords : CRM;

    Abstract : Date:                  2009-05-27 Level:                 Master Thesis in International Business and Entrepreneurship, 15 ECTS Institution:        School of Sustainable Development of Society and Technology, Mälardalen University   Title:                  The Implementation of Customer Relationship Management (CRM) in the Automotive Industry   Supervisor:       Peter Ekman Research           Exploiting the stages of CRM implementation and looking into the obstacles faced Issue:                 during the deployment in order to recommend efficient usage of CRM.  Purpose:            The study aims to investigate how to implement Customer Relationship Management in the companies of the automotive industry and through the analysis of the CRM practices of these companies, to introduce how similar companies can achieve efficient usage of CRM as a business tool. READ MORE

  3. 23. Customer Relationship Management Strategy in Swedish Football Clubs

    University essay from Akademin för hållbar samhälls- och teknikutveckling

    Author : Samuel Sölgén; Daniel Wiklund; [2009]
    Keywords : CRM; Customer Relationship Management; Fan Relationship Marketing; Implementation process; Football Clubs; Supporter Loyalty;

    Abstract : Aim of the Thesis: To investigate the practice of using a CRM strategy in football clubs by comparing earlier successful and unsuccessful CRM implementations by football clubs and study fan relationship theories in a large Swedish football club, thereby presenting guidelines on how to further develop a CRM strategy in a Swedish football club.   Methodology: A quantitative approach and a qualitative approach have been used, first collecting empirical data on supporter views through a questionnaire further strengthened by gathering empirical data through an interview. READ MORE

  4. 24. CRM: Software as a Service versus On-premise – benefits and drawbacks

    University essay from Lunds universitet/Institutionen för informatik

    Author : Thanawin Ratametha; Manasa Veeragandham; [2009]
    Keywords : Customer Relationship Management; CRM as a Service; CRM on-demand; Cloud computing; Software as a Service; On-demand software; SaaS’s benefits and drawbacks; CRM as a Service’s benefits and drawbacks; Informatics; systems theory; Informatik; systemteori; Mathematics and Statistics;

    Abstract : Nowadays, most of organizations try to find the best solution to improve their business processes by using advantage of technologies, which are always developing to replace the mistake of traditional version, one of the most critical evolutions in technology system is Customer relationship management (CRM). CRM stakeholders who implementing CRM system or plan to implement CRM system had faced a lot of uncertainty in new technology, in this case, our focus is on CRM as a Service solution. READ MORE

  5. 25. Implementation and role of device management Solutions to the end users

    University essay from Datateknik

    Author : Victor Kanayo Egbeni; [2009]
    Keywords : ;

    Abstract : This research is based on consumer complaints with respect to recently purchased consumer electronics. This research document will investigate the instances of development and device management as a tool used to aid consumer and manage consumer’s mobile products in order to resolve issues in or before the consumers is aware one exists. READ MORE