Essays about: "literature review experience customer"

Showing result 11 - 15 of 59 essays containing the words literature review experience customer.

1. 11. Organizational Culture Change in Agile Transformations - Leaders Supporting Agile Mindset Adoption

   University essay from Stockholms universitet/Institutionen för data- och systemvetenskap

   Author : Reda Laga El Kassimi; Stefan Ioan Sandulescu; [2023]
   Keywords : Agile mindset · Agile transformation · Organization culture · Culture change · Leadership;

   Abstract : Agile methodologies have gained popularity for their ability to help companies respond quickly to changing environments and customer needs. However, organizations often struggle with adopting agile methodologies due to their focus on implementing specific frameworks rather than fostering an agile mindset in their organizational culture. READ MORE

3. 12. Servitization in a Heavy Equipment Company: A business model perspective

   University essay from Göteborgs universitet/Graduate School

   Author : Fabiola L. Larco Caro; Asmaa Mohyadin Mahamed; [2022-08-18]
   Keywords : Servitization; Product-service system; Servitization transition; Servitization Readiness; Servitization challenges; Service paradox; Business model; Business model Innovation;

   Abstract : Background: Servitization is a transformation process consisting of the integration of products and services in the value offering of the firms in order to increase value added and improve the customer experience. This process implies a transition from Product-Centric to Product-Service Systems. READ MORE

4. 13. Cooperation In Fragmentation: Factors Influencing the Willingness of Firms to Cooperate in Fragmented Industries

   University essay from Lunds universitet/Företagsekonomiska institutionen

   Author : Constantin Grosse; Johannes Friederich Justus; [2022]
   Keywords : Fragmentation; Cooperation; Mobility Industry; Industry Change; Consolidation; Business and Economics;

   Abstract : In any given industry, fragmentation, namely the state of a disintegrated landscape of market participants’ offerings, can have detrimental effects on firms and customers in the likes of inefficiencies or inconvenient offerings, respectively. Despite recent first steps towards consolidation of offerings through, for example, platform ecosystems, the German mobility industry is still largely fragmented. READ MORE

5. 14. Direct to Consumer Business Model : Establishing Guidelines for Online D2C Customer Experience

   University essay from Högskolan i Halmstad/Akademin för företagande, innovation och hållbarhet

   Author : Sofia Hillerborn; Maja Eriksson; [2022]
   Keywords : D2C Business Model; Decision-making Process; E-Commerce; Online Customer Experience;

   Abstract : The main objective of this study was to contribute to direct-to-customer (D2C) companies on the Swedish market by establishing guidelines. Despite the growing use of the model, there is meager research of its success factors. Through the investigation of the apparel and aligned industry, customer insights of components were collected. READ MORE

6. 15. IKEA Urban Multi Hub : Concept development for future mobility and last-mile delivery

   University essay from KTH/Urbana och regionala studier

   Author : Huai-I Tung; [2022]
   Keywords : IKEA; last-mile delivery; future mobility; autonomous mobility; pick-up services; New York city; Shanghai city;

   Abstract : Since more and more customers switch to online purchases, the last-mile delivery problemhas created a huge burden on companies and cities. The increasing parcel delivery leads toextra operational costs in logistics and congestion in cities. READ MORE