Essays about: "measuring customer"

Showing result 16 - 20 of 138 essays containing the words measuring customer.

  1. 16. SMARTQUAL LITE : Assessing the Property Management’s Technological Service Quality of Office Buildings in Stockholm

    University essay from KTH/Fastighetsföretagande och finansiella system

    Author : David Lindström; [2023]
    Keywords : PropTech; Smart Buildings; Smart Real Estate; Property Management; Service Quality; Customer Experience; Tenant Satisfaction; PropTech; Smarta byggnader; Smarta fastigheter Fastighetsförvaltning; Servicekvalitet; Kundupplevelse Hyresgästnöjdhet;

    Abstract : This master's thesis presents the development of a conceptual model, SMARTQUAL LITE, designed to measure and evaluate the quality of services delivered by smart buildings. The purpose of this research is to provide a foundation for a comprehensive service quality model, SMARTQUAL, enabling smart building service providers to enhance their service offerings and effectively meet tenant demands. READ MORE

  3. 17. Assessing Efficiency and Cognitive Load in Form Navigation for Operators in Combat Management Systems

    University essay from KTH/Skolan för elektroteknik och datavetenskap (EECS)

    Author : Omid Mircoram; Niklas André; [2022]
    Keywords : ;

    Abstract : In naval warfare, warships often need to perform several tasks simultaneously in an unpredictable fast-paced environment. Combat-related tasks are performed by operators in a Naval Combat Management System (NCMS). The challenging environment places high demands on the operators’ ability to work efficiently. READ MORE

  4. 18. Service Quality effect on Customer Satisfaction and Word of Mouth

    University essay from Luleå tekniska universitet/Institutionen för ekonomi, teknik, konst och samhälle

    Author : Gustav Andersson; Carl Ingemarsson; [2022]
    Keywords : Service quality; Customer satisfaction; Word of Mouth; SERVQUAL; Disconfirmation theory; Grocery retail industry; Tjänstekvalitet; Kundnöjdhet; Word of Mouth; SERVQUAL; Disconfirmation theory; dagligvaruhandel;

    Abstract : This study has investigated the effect of service quality on customer satisfaction and Word of Mouth in the grocery retail industry. The purpose of the study was to measure the dimensions of service quality and see its effect on customer satisfaction and Word of Mouth. READ MORE

  5. 19. Evaluation of Refined Tribological Properties of Diamond Coated Cutting Tools Used in Machining of High-Strength Aluminum Alloys : Master thesis report regarding refined frictional & wear behavior of uncoated & CVD diamond coated WC-Co cemented carbide cutting tools used for machining of Al 7xxx alloys.

    University essay from Karlstads universitet/Fakulteten för hälsa, natur- och teknikvetenskap (from 2013)

    Author : Christian Hultman; [2022]
    Keywords : tribology; machining; metal cutting; turning; milling; friction; wear; material transfer; surface technology; tribologi; skärande bearbetning; svarvning; fräsning; friktion; förslitning; nötning; materialöverföring; ytteknologi;

    Abstract : High strength aluminum alloys have for a long time been a popular material utilized in the automotive and aerospace sector due to coveted mechanical properties in terms of weight, strength, fatigue, and corrosion. However, tribological mechanisms such as tribo-film formation and material transfer during the metal cutting manufacturing process of aluminum impose significant reduction of machining and tool-life performance. READ MORE

  6. 20. An approach of Bluetooth performance evaluation in an Android automotive setting

    University essay from Lunds universitet/Institutionen för elektro- och informationsteknik

    Author : Adam Barvesten; Ola Olde; [2022]
    Keywords : Android Automotive; Car; Bluetooth; Bluetooth Performance; Infotainment; In-car system; Android; Automotive; PBAP; MAP; A2DP; AVRCP; Phone Book; Connection times; Bluetooth Profiles; Technology and Engineering;

    Abstract : In recent years cars are becoming more and more connected and it has become commonplace to connect one’s phone to the car interface, allowing streaming of music, making calls and sending messages. The primary technology used for connection is Bluetooth, a short-ranged wireless communication technology that has been around since 1999 and improved and expanded upon ever since. READ MORE