Essays about: "questionnaire research e-commerce"

Showing result 1 - 5 of 61 essays containing the words questionnaire research e-commerce.

1. 1. Bot or not : A customer’s perspective of customer service chatbots and human customer service representatives in E-commerce

   University essay from Uppsala universitet/Institutionen för informatik och media

   Author : Hannes Töyrä; [2023]
   Keywords : E-commerce; chatbots; customer service; technology acceptance; UTAUT; questionnaire study;

   Abstract : Chatbots are increasing in popularity, both as a valuable tool for commercial purposes but also as an area of academic research. It has been successfully applied in multiple application areas such as healthcare, education, customer service and work support. READ MORE

3. 2. Navigating the Third Dimension on the Web : User Experience of navigation models in three-dimensional non-immersive e-commerce showroom websites

   University essay from Jönköping University/JTH, Avdelningen för datateknik och informatik

   Author : Tuva Persson; Pauline Wahle; [2023]
   Keywords : 3d web; ux design; usability; user experience;

   Abstract : With the increasing prevalence of websites that incorporate a third dimension into the scene, it is important to evaluate the usability of these virtual environments. This research contributes to existing knowledge of 3D navigation by exploring and evaluating the user experience of three navigation systems commonly used on three- dimensional websites: General Movement (Exploration), Targeted Movement (Search), and Specified Trajectory Movement. READ MORE

4. 3. Shop 'till the fees drop: A quantitative study on students' perceptions and attitudes towards delivery fees

   University essay from Handelshögskolan i Stockholm/Institutionen för marknadsföring och strategi

   Author : Magda Liljedahl; Ronja Svensson; [2023]
   Keywords : Delivery Fees; Mental Accounting Theory; Price Partitioning; Attitude Towards the Offer; Price Fairness Perception;

   Abstract : Due to the rapid technological developments in E-commerce, an increasing amount of the Swedish population resorts to online shopping for their necessities. Thus, the Swedish online grocery retail industry has established an online presence, leading to additional shipping and handling costs. READ MORE

5. 4. AI as a tool and its influence on the User Experience design process : A study on the usability of human-made vs more-than-human-made prototypes

   University essay from Jönköping University/Tekniska Högskolan

   Author : Mira Pop; Max Schricker; [2023]
   Keywords : Artificial Intelligence; User experience design; Midjourney; text-to-image; Human-made; More-than-human-made; Prototypes; Focus group; User Study;

   Abstract : This research paper delves into the integration of artificial intelligence (AI) in the process of user experience (UX) design resulting in more-than-human-made designs. Specifically, the study focuses on the utilization of the text-to-image AI tool, Midjourney. READ MORE

6. 5. The social media and e-commerce information trade: Is privacy protection a losing game?

   University essay from Göteborgs universitet/Graduate School

   Author : Miranda Okello; [2022-08-19]
   Keywords : ;

   Abstract : Background: As technology progresses and more information is gathered to meet the increasing demands of consumers, - businesses on social media and e-commerce sites are working on becoming increasingly practical and effective in delivering their services (e-services). However, users are becoming increasingly concerned about online privacy and the possibilities of organizations’ exploiting personal, private information, - the benefits of partaking in these e-services are being increasingly questioned. READ MORE