Essays about: "thesis in service quality university"

Showing result 6 - 10 of 37 essays containing the words thesis in service quality university.

1. 6. Cloud Manufacturing and Sustainability

   University essay from Jönköping University/JTH, Produktionsutveckling

   Author : Ramin Parsa; [2021]
   Keywords : Cloud manufacturing; sustainability; circular economy; waste valorization; resource sharing.;

   Abstract : Collaboration is a pervasive element in an organization's departments, various suppliers, and business associates in an advanced manufacturing industry. Cloud Manufacturing (CMfg) is a new service-oriented business paradigm capable of generating this sought-after collaboration. READ MORE

3. 7. Designing a New Warehouse to Improve Space Utilization and Handling Efficiency: A Case Study of a Production Warehouse

   University essay from Lunds universitet/Teknisk logistik

   Author : Erik Ramström; Emil Niklasson; [2021]
   Keywords : Warehousing; warehouse design; production warehouse; contextual factors; space utilization; Technology and Engineering;

   Abstract : Title: Designing a new warehouse to improve space utilization and handling efficiency: A case study of a production warehouse Authors: Emil Niklasson, Erik Ramström Supervisor: Joakim Kembro, Department of Industrial Management and Logistics, Faculty of Engineering, Lund University Problem description: The focus on warehousing has grown in the industry during the 21st century to increase the competitive advantage of companies. Despite this, the development of the coil warehouse at Alfa Laval has received little focus during the last decades. READ MORE

4. 8. The Relationship Between Service Quality, Customer Satisfaction and Brand Loyalty : A study comparing Generation X and Y in Sweden

   University essay from Jönköping University

   Author : Jennifer Hertzberg; Louise Rask; Samuel Bengtsson; [2020]
   Keywords : Brand Loyalty; Service Quality; Customer Satisfaction; Generation X; Generation Y;

   Abstract : Businesses are constantly trying to find new strategies that help them gain loyal customers, in order to avoid the considerable cost of attracting new customers. This thesis analyzes if service quality has any significant impact on brand loyalty, where customer satisfaction is used as an indicator for brand loyalty. READ MORE

5. 9. Value Stream Analysis of Online Deliveries at Ecommerce Department in a Logistic Company

   University essay from Jönköping University/JTH, Produktionsutveckling

   Author : Raghunandan Bangalore Rajanna; Harvind Prasad Nallaye karthikeyan; [2020]
   Keywords : Lean Production; Value Stream Mapping; Value stream analysis; Material and Information Flow; Cycle Time; Lead Time;

   Abstract : Lean production is one of the proven approaches for identifying and eliminating the activities that do not add value to the customers and delivering and provide the best possible quality service to customers. Implementation of lean is deemed to be feasible in any organization regardless of its size or industry background. READ MORE

6. 10. Service Quality in the Eyes of Sporadic Spectators : A Quantitative Study for HV71 with a Modified Sportscape Framework

   University essay from Jönköping University/IHH, Marketing and Logistics

   Author : Zimon Karlsson; Gustav Carlsson; [2020]
   Keywords : service quality; sporadic spectator; spectator sport; total service quality; HV71; hockey; services; service dimensions; quantitative study; fans; service kvalité; åskådare; åskådarsport; HV71; hockey; tjänster; kvantitativ studie; fans;

   Abstract : Introduction: Sports consumption is a unique human experience in which consumers invest both money and emotions where the game becomes the main focus of the event and constitutes what is known to be a sporting event. Sports organizations are required to track how their service quality is perceived during these events in order to understand the values of their spectators and to evaluate levels of satisfaction. READ MORE