Essays about: "thesis on customer service management"
Showing result 11 - 15 of 220 essays containing the words thesis on customer service management.
-
11. Exploring Circular BESS for the Commercial and Industrial Sector: A customer-centric perspective
University essay from Lunds universitet/Internationella miljöinstitutetAbstract : In recent years, battery energy storage systems (BESS) have gained prominence as a key technology enabling much needed electricity grid flexibility while simultaneously providing distinct value to its end-users. With the anticipated increase of residual value holding used batteries from mobility applications entering the market, more and more companies are looking to construct BESS offers around these second-life batteries in an attempt to unlock the potential of circular business offers. READ MORE
-
12. Unwrapping the Customer Value concept and its application within an Industrial Manufacturing Firm : A Case Study within Husqvarna
University essay from KTH/Skolan för industriell teknik och management (ITM)Abstract : Traditional manufacturing companies were reliant on selling their product centred offerings towards customers. However, technological developments, volatile market environments as well as calls for more personalised experiences from customers, have made the traditional product-centred approaches less effective. READ MORE
-
13. Logistics Structures for Global Retail Expansion : A case study of a fast-growing Swedish Fashion Company with International Presence
University essay from KTH/Skolan för industriell teknik och management (ITM)Abstract : This qualitative research explores what logistics structures a growing retail company can employ to support its international expansion with a focus on high customer satisfaction levels. It delves into the logistics configurations for reaching efficiency in inbound logistics, especially meeting the complexities of growing volumes and extensive supplier networks. READ MORE
-
14. Sustainable logistics service providers : A qualitative case study of future technology and IT solutions attributes for 3PL clients
University essay from KTH/Skolan för industriell teknik och management (ITM)Abstract : The growing demand for commerce has disrupted the market's supply chains. To manage the customer demands, contracting a third-party logistics (3PL) can help make the chain more resource efficient. Actions such as implementing sustainable technology and IT infrastructure are important to invest in. READ MORE
-
15. Examining the factors contributing to third-party logistics companies’ growth in Sweden
University essay from Högskolan Dalarna/Institutionen för information och teknikAbstract : The evolution of third-party logistics has sparked much academic interest over the years, with researchers looking at how the industry has grown and the factors that have contributed to it. The primary goal of this thesis is to examine the factors that have driven third-party logistics companies’ growth in Sweden for eighteen years (2002–2020). READ MORE
