Essays about: "CRM saas"

Showing result 6 - 10 of 10 essays containing the words CRM saas.

1. 6. SaaS based CRM systems contribution on SME’s growth

   University essay from Högskolan i Halmstad/Sektionen för ekonomi och teknik (SET)

   Author : Niklas Holmander; Carl Foglin; [2014]
   Keywords : ;

   Abstract : .... READ MORE

3. 7. A proposed Framework for CRM On-Demand System Evaluation : Evaluation Salesforce.com CRM and Microsoft Dynamics Online

   University essay from KTH/Skolan för informations- och kommunikationsteknik (ICT)

   Author : Can Özcanli; [2012]
   Keywords : CRM on-demand system evaluation framework; CRM on-demand systems; CRM; CRM and SaaS; CRM on-demand; SME;

   Abstract : Customer Relationship Management has been an integral part of the enterprise since two decades. Today, enterprises that focus on customer satisfaction need to manage their relationships with their customers effectively. This demand has allowed software vendors to create CRM solutions. READ MORE

4. 8. Implementation of Customer Relationship Management in the Cloud : The example of SMEs through a multiple case study analysis

   University essay from Sektionen för ekonomi och teknik (SET)

   Author : Benjamin Masset; Ismail Sekkat; [2011]
   Keywords : Customer Relationship Management; Cloud Computing; CRM; On-demand software; hosted software; Software as a Service; SaaS; implementation; migration; SMEs; risk; practical guide; roadmap; Salesforce;

   Abstract : Purpose: The aim of this thesis is to build a practical guide to get a clear understanding about the implementation process of Customer Relationship Management in the cloud within Small. It also describes the different concepts that are Customer Relationship Management, Cloud computing and CRM in the cloud, especially related to the SMEs, in order to have a great insight that gives the opportunity to implement successfully this paradigm. READ MORE

5. 9. CRM: Software as a Service versus On-premise – benefits and drawbacks

   University essay from Lunds universitet/Institutionen för informatik

   Author : Thanawin Ratametha; Manasa Veeragandham; [2009]
   Keywords : Customer Relationship Management; CRM as a Service; CRM on-demand; Cloud computing; Software as a Service; On-demand software; SaaS’s benefits and drawbacks; CRM as a Service’s benefits and drawbacks; Informatics; systems theory; Informatik; systemteori; Mathematics and Statistics;

   Abstract : Nowadays, most of organizations try to find the best solution to improve their business processes by using advantage of technologies, which are always developing to replace the mistake of traditional version, one of the most critical evolutions in technology system is Customer relationship management (CRM). CRM stakeholders who implementing CRM system or plan to implement CRM system had faced a lot of uncertainty in new technology, in this case, our focus is on CRM as a Service solution. READ MORE

6. 10. Customer relationship management software as a service-What is the providers' view of advantages of CRM software as a service?

   University essay from Lunds universitet/Institutionen för informatik

   Author : Minpeng Zhu; Wiphop Ruchutrakool; [2009]
   Keywords : Service; Software; Product; Software as a service SaaS ; Software on-premise; Customer relationship management CRM system; CRM as a service.; Informatics; systems theory; Informatik; systemteori; Mathematics and Statistics;

   Abstract : "Software as a Service" (SaaS) concept emerged in the late twentieth century as a new software delivered model and is outstanding in terms of swift software delivery. Some analysts predict that the unique of some characteristics in SaaS motivate software providers to offer many types of software as a service. READ MORE