Essays about: "Customer Relationship Performance"

Showing result 16 - 20 of 117 essays containing the words Customer Relationship Performance.

1. 16. Client Relations on the Digital Workplace : A case study on how the consultant-client relationship is affected by remote work during Covid-19

   University essay from KTH/Skolan för industriell teknik och management (ITM)

   Author : SAMANTHA SIETSES; FERIDE DIKME; [2021]
   Keywords : Remote Working; Customer Relations; Consultant-Client Relationship; Digital Workplace; Covid-19; Distansarbete; Kundrelationer; Konsultrelationer; Digital arbetsplats; Covid-19;

   Abstract : During the Covid-19 pandemic, employees all over the world were forced to work from home, meaning that consultants no longer could work physically present with their clients. As the consultant-client relationship is incredibly important for management consulting firms, it is interesting to investigate how these relationships have been impacted by the change and what the implications are for collaboration and performance. READ MORE

3. 17. Increasing sustainability performance in a SME : Focusing on lean and green

   University essay from Jönköping University/JTH, Produktionsutveckling

   Author : Vigneshwar Harisekar; [2021]
   Keywords : Sustainability; lean and green; small and medium sized enterprises; SMEs; 5S; value stream mapping; Hållbarhet; mager och grön; värdeflödesanalys; 5S; Små och medelstora företag;

   Abstract : The SMEs are considered as the backbone of the country, they are contributing the biggest part of the country’s GDP (Gross domestic product). The SMEs are showing rapid growth and facing tough competition to satisfy the customer needs. READ MORE

4. 18. Restaurant industry's response to Covid-19

   University essay from Lunds universitet/Företagsekonomiska institutionen

   Author : Nikoleta Mircheva; Barbara Plompen; Milan Wynants; [2020]
   Keywords : Strategic Brand Management; Restaurant Industry; Brand Trust; Brand Reputation; Customer Relationship; CSR; Covid-19 Pandemic; International Dimensions; Business and Economics;

   Abstract : Purpose – The key objective of this research is to discuss different restaurant strategies that emerged in Belgium, Bulgaria, Denmark and Sweden in response to the Covid-19 pandemic and relate the respective restaurant activities to brand trust and reputation. Therefore, the restaurant industry is analyzed with respect to the pandemic and findings are put into context by explaining the countries’ severity of lockdown. READ MORE

5. 19. Exploring the value drivers of industrial consultancy services in the age of digitalization : A study conducted in association with Sweco Industry

   University essay from Karlstads universitet/Handelshögskolan (from 2013)

   Author : Victor Bergh; [2020]
   Keywords : Value creation; Value drivers; Consultancy services; Consulting industry; Digitalization; Paper and pulp industry; Värdeskapande; Värdedrivare; Konsulttjänster; Konsultmarknaden; Digitalisering; Pappers- och massaindustrin;

   Abstract : A number of studies have explored the drivers behind value creation, often referred to as value drivers. These studies point out that the generalizability of research on value creation to other contexts is difficult. One such context in which the value drivers remain unidentified is the context of industrial consultancy services. READ MORE

6. 20. Fine-grained sentiment analysis of product reviews in Swedish

   University essay from Uppsala universitet/Institutionen för lingvistik och filologi

   Author : Emil Westin; [2020]
   Keywords : fine-grained sentiment analysis; swedish; product reviews; NLP; NLU;

   Abstract : In this study we gather customer reviews from Prisjakt, a Swedish price comparison site, with the goal to study the relationship between review and rating, known as sentiment analysis. The purpose of the study is to evaluate three different supervised machine learning models on a fine-grained dependent variable representing the review rating. READ MORE