Essays about: "Karolina Wolnik"
Found 1 essay containing the words Karolina Wolnik.
-
1. A CASE STUDY INVESTIGATING IN CUSTOMER DEFECTION
University essay from Företagsekonomiska institutionenAbstract : This master’s thesis investigates the Swedish American Chamber of Commerce (SACC) in Chicago, a non-profit organization, in order to aid it with customer defection. The chosen literature contributes to a better understanding of customer behavior, and thus, customer defection, by examining customer retention, customer defection, switching behaviors, and different gaps that can occur in the relationship between a service supplier and its customers. READ MORE
Result pages:
1