Essays about: "customer in e-banking"

Showing result 1 - 5 of 8 essays containing the words customer in e-banking.

  1. 1. Digitalization in The Banking Industry : Adapting to The Crisis

    University essay from Umeå universitet/Företagsekonomi

    Author : Sebastian Palmquist; [2020]
    Keywords : Banking; Fintech; Digitalization; Elderly; Adaptation;

    Abstract : Research problemThe world is currently undergoing one of the most substantial crises of the past century, causing disruption both socially and economically. The effect on the Swedish inhabitants has been impactful, especially for elders, who are crippled in the ability to complete necessary tasks including private banking. READ MORE

  3. 2. User Responsive User Experience Design: Building a Conceptual Framework

    University essay from Högskolan i Borås/Akademin för bibliotek, information, pedagogik och IT

    Author : Anders Holm; Christoffer Sundberg Kullström; [2015]
    Keywords : user experience; user experience design; interaction design; usability; responsive web design; user responsiveness; personas; adaptive systems; adaptivity; personalization; customization; adaptive user interfaces; e-banking; internet banking; information systems; human-computer interaction; användarupplevelse; användarupplevelsedesign; interaktionsdesign; användbarhet; responsiv webbdesign; användarresponsivitet; personas; adaptiva system; adaptivitet; personifiering; anpassning; adaptiva användargränssnitt; internetbank; informationssystem; människa-dator interaktion;

    Abstract : To a large extent, business-customer interactions are acted out on digital meeting places. When the possibilities for businesses to engage in face-to-face interactions decrease, relationship building and customer service becomes more of a challenge. READ MORE

  4. 3. Technological implementation and online banking have increased customer service, satisfaction but reduced costs in the Banking sector of Bangladesh

    University essay from Blekinge Tekniska Högskola/Sektionen för management

    Author : Abu Noman Sohel Rana; [2013]
    Keywords : Online banking; customer service;

    Abstract : The study has discussed a broad issue regarding technology driven banking. In addition, it has focused whether technology driven banking have increased customer service, satisfaction and reduced costs. Actually, Bangladesh is a third world developing country, fighting to improve their economy. Banking sector is not completely modern. READ MORE

  5. 4. FACTORS DETERMINING CUSTOMERS’ ADOPTION OF INTERNET BANKING : A Quantitative Study of Swedish Customers

    University essay from Akademin för hållbar samhälls- och teknikutveckling

    Author : Faisal Qayyum; Haider Ali; [2012]
    Keywords : ;

    Abstract : Title: Factors determining customers’ adoption of internet bankingResearch Question: Which factors are important for Swedish customers in the adoption of internet banking? Purpose: The purpose of this study is to identify and analyze the most important factors that can influence the adoption of internet banking by Swedish customers. We focus on the adoption of internet banking by taking into account customer point of view. READ MORE

  6. 5. Electronic banking & e-readiness adoption by Commercial Banks in Pakistan

    University essay from Institutionen för datavetenskap, fysik och matematik, DFM

    Author : Kashif Sardar; Salman Shamim; [2010]
    Keywords : e-banking; electronic banking; internet banking; security; privacy; perceived usefulness; perceived ease of use; trust; Pakistan.;

    Abstract :   This study firstly examines the current literature concerning the electronic banking problems during implementation of electronic problems in Pakistan and causes that hinders this process. To investigate in the real-time scenario we have taken the case study of Muslim Commercial Bank Limited in Pakistan in order to understand “why” and “how” the electronic banking could not be implemented successfully. READ MORE