Essays about: "customer satisfaction on delivery"

Showing result 11 - 15 of 53 essays containing the words customer satisfaction on delivery.

1. 11. Greening the Supply Chain in a modified EMS increases Customer's Satisfaction: : (Considering Life Cycle Perspective Combined with Design and Development in ISO 14001)

   University essay from Högskolan i Halmstad

   Author : Amani Abdalla Bakheit; [2021]
   Keywords : Environmental System- Green Supply Chain- Management-ISO 14001-Design and Development -Life Cycle Perspective- Key Performance Indicator- Management-Customer s Satisfaction;

   Abstract :  The green supply chain concept occurs to mitigate environmental degradations and controlair, water and waste pollution through the adoption of green practices in manufacturing andbusiness operations. The essential ideology behind green concept is to enhance environmental sustainability. READ MORE

3. 12. Beyond the Choice - A quantitative study on the ultimate impact of default delivery options on customer choice satisfaction

   University essay from Handelshögskolan i Stockholm/Institutionen för marknadsföring och strategi

   Author : Ebba Österlund; Sara Hedman; [2021]
   Keywords : Consumer behavior; Last-mile delivery; Nudging; Default option; Choice satisfaction;

   Abstract : The dramatic rise of e-commerce has put pressure on online retailers to reduce the CO2 emissions of their increasing last-mile deliveries. One strategy retailers might apply in this context is the use of green defaults to push the customer's choice of delivery mode in a more sustainable direction. READ MORE

4. 13. Going the Extra Mile : Urban Delivery of Large Goods

   University essay from KTH/Skolan för industriell teknik och management (ITM)

   Author : Emelie Sundström; Emma Södergren; [2021]
   Keywords : Last-mile delivery; large goods; delivery of large goods; transportation; transportation innovation; PESTLE; Rogers’ diffusion of innovations;

   Abstract : In light of the growing e-commerce and rising population in cities, along with the ongoing climate crisis, the efforts to improve transportation options are intensifying. Thus, the field of last-mile delivery, i.e., the last stretch of transportation to an end customer, is becoming an increasingly researched topic. READ MORE

5. 14. Sustainable automated transportation systems directing towards smart cities : A feasibility study of droid delivery in Stockholm

   University essay from KTH/Transportplanering

   Author : Armin Movaheddin; [2021]
   Keywords : Last-mile Delivery; E-commerce; Q-commerce; Smart City; Autonomous Ground Vehicle; Autonomous Vehicles; Droid; Sustainability; Feasibility Study; “Last-mile” trasnporter; E-handel; Q-handel; Smarta städer; Autonomona fordon; Droid; Hållbarhet; Genomförbarhetsstudie;

   Abstract : The rapid growth of E-commerce around the world has prompted related stakeholders to place a greater emphasis on automation. Catastrophes like pandemics are boosting the public demand for quick and efficient transportation, among others. READ MORE

6. 15. Business Intelligence in the Hotel Industry

   University essay from Linnéuniversitetet/Institutionen för informatik (IK)

   Author : Rei Shahini; [2020]
   Keywords : Business Intelligence; Hotel Industry; Big Data; Artificial Intelligence; Hospitality; Tourism;

   Abstract : Applications of artificial intelligence (AI) in hospitality and accommodation have taken an enormous percentage of service-provision, helping automate most of the processes involved such as booking and purchasing, improving the guest experience, tracking of guest preferences and interests, etc. The aim of the study is to understand the roles, benefits and issues with the improvement of business intelligence (BI) in hospitality. READ MORE