Essays about: "customer turn over"

Showing result 1 - 5 of 34 essays containing the words customer turn over.

  1. 1. The new hype in the e-commerce industry: A case study in Sweden to investigate challenges perceived by software development teams

    University essay from Lunds universitet/Institutionen för informatik

    Author : Hasmik Hakobyan; Narthana Murugesan; [2023]
    Keywords : software development teams; e-commerce; challenges; new hype; pandemic; Business and Economics;

    Abstract : The growing number of users and the changes in customer behaviour over the last few years caused new hype in the e-commerce industry. This imposed pressure resulted in some technical disruptions in those systems. READ MORE

  3. 2. Perceptions of greenwashing's impact on green concern and green purchase intentions : A qualitative study of Angolan Generation Z

    University essay from Umeå universitet/Företagsekonomi

    Author : Amélia Quicanga; [2023]
    Keywords : Greenwashing; green concern; green purchase intentions;

    Abstract : In response to growing concerns about environmental degradation and climate change,demand for green products and services has increased. The use of environmental claimsas a marketing tool in order to gain a competitive advantage has also increased. READ MORE

  4. 3. Minimizing the expected opportunity loss by optimizing the ordering of shipping methods in e-Commerce using Machine Learning

    University essay from KTH/Matematik (Avd.)

    Author : Jonatan Ay; Jamil Azrak; [2022]
    Keywords : statistics; machine learning; applied mathematics; e-commerce; statistik; maskininlärning; tillämpad matematisk statistik; e-handel;

    Abstract : The shopping industry is rapidly changing as the technology is advancing. This is especially true for the online industry where consumers are nowadays able to to shop much of what the need over the internet. READ MORE

  5. 4. The Dilemma of Disrupting Under Pressure: Exploring the sensemaking of entrepreneurial SMEs’ environmental innovations

    University essay from Lunds universitet/Företagsekonomiska institutionen

    Author : Natali Bremer; Joel Rikardsson; [2022]
    Keywords : Environmental Innovation; Disruptive Innovation; Entrepreneurial SME; Isomorphic processes; Stakeholder pressures.; Business and Economics;

    Abstract : Innovations with the goal of creating a more sustainable economy and industry has been a topic of study for many researchers over the recent decades. This comes to no surprise since large organizations flag for the problematic consumption and production patterns that could lead to environmental problems at a global scale. READ MORE

  6. 5. Customer experience management in social media : An empirical study of how Swedish e-commerce companies work with customer experience management in social media

    University essay from Umeå universitet/Företagsekonomi

    Author : Oskar Eriksson; Mathilda Axelsson; [2022]
    Keywords : Customer Experience Management; Social Commerce; Social media; Customer experience; Social media marketing strategies; Social media; E-commerce; Swedish e-commerce;

    Abstract : The increased use of social media has enhanced the way consumers make their everyday purchasing decisions. This has increased the importance of e-commerce companies to be present on social media. E-commerce companies that now use the capabilities of social media have led to the emergence of social commerce. READ MORE