Essays about: "insurance customer service"

Showing result 1 - 5 of 17 essays containing the words insurance customer service.

  1. 1. Hur påverkas långsiktiga kundrelationer av digital marknadsföring? : en studie av etablerade lantbrukskunders upplevelser av Länsförsäkringar Uppsalas digitala marknadsföring

    University essay from SLU/Dept. of Economics

    Author : Josefine Beckman; Elisabeth Granath; [2021]
    Keywords : digital marknadsföring; försäkringsbolad; lantbruk; relationsmarknadsföring;

    Abstract : Marknadsföring används för att nå ut på marknaden med syftet att sälja en produkt eller tjänst. Tidigare exponerades konsumenten för marknadsföring främst i tv, radio och tidningar. Denna traditionella marknadsföring finns fortfarande kvar, men en ny generation av digital marknadsföring har nu nått oss. READ MORE

  3. 2. PSS Design in Practice - How a Choice Experiment Can Help Configuring a New Subscription Offer. The Case of Care by Volvo’s Used Car Subscription Offer

    University essay from Göteborgs universitet/Graduate School

    Author : Fabian Perktold; Moritz von Raczeck; [2019-07-09]
    Keywords : PSS Design; PSS Configuration; Servitization; Car Subscription; DCA; Discrete Choice Experiment; Choice-Based Conjoint; Customer Preferences; WTP;

    Abstract : Background and Purpose The automotive industry is facing huge challenges as the perception and utilization of cars is changing. As a result, many automotive companies are increasingly moving away from solely selling cars and starting to offer bundles of products and services (PSS) instead. READ MORE

  4. 3. Evaluating Random Forest and a Long Short-Term Memory in Classifying a Given Sentence as a Question or Non-Question

    University essay from KTH/Skolan för elektroteknik och datavetenskap (EECS)

    Author : Fredrik Ankaräng; Fabian Waldner; [2019]
    Keywords : Bag-of-Words; Chatbot; Classification; LSTM; Machine Learning; Natural Language Processing; Random Forest; Word2Vec;

    Abstract : Natural language processing and text classification are topics of much discussion among researchers of machine learning. Contributions in the form of new methods and models are presented on a yearly basis. However, less focus is aimed at comparing models, especially comparing models that are less complex to state-of-the-art models. READ MORE

  5. 4. WHAT CREATES TRUST FOR AN AUTHORITY. A qualitative comparative case study between authorities in Sweden

    University essay from Göteborgs universitet/Statsvetenskapliga institutionen

    Author : Julia Lindholm; [2017-11-30]
    Keywords : trust; legitimacy; citizens; customer; authorities; government; appropriation warrants; annual reports; society;

    Abstract : The focus of this thesis is how authorities communicate their mission in order to create trust and legitimacy among the citizens. The authorities that have been studied for this reason is the Swedish National Tax Board, the Swedish Public Employment Service and the Swedish Social Insurance Agency. READ MORE

  6. 5. Managing Service Innovation in an Increasingly Digitalized World - “It's more than just picking the low hanging fruits”

    University essay from Göteborgs universitet/Graduate School

    Author : Johanna Löfgren; Jennifer Skoogh; [2017-09-14]
    Keywords : Service Innovation; Digitalization; More Innovative Service Projects; Service Development Process; Agile Working Method;

    Abstract : The ability to manage service innovation has become more important than ever for organizations in order to stay competitive. One of the prominent drivers for this increased focus on service innovation, is the digitalization phenomenon. READ MORE