Essays about: "relationer engagemang"

Showing result 21 - 25 of 30 essays containing the words relationer engagemang.

  1. 21. Identification of performance gaps in service interactions that influence customer satisfaction

    University essay from Blekinge Tekniska Högskola/Institutionen för industriell ekonomi

    Author : Haidar shareef; Jose Carlos Villatoro; [2014]
    Keywords : Customer Service; Customer Satisfaction; Service Strategy; Service Concept; Customer Experience; Service Quality; Service Quality Gaps;

    Abstract : This thesis project is aimed to investigate how gaps in the form of mistakes and flaws can be identified and minimized during customer service interactions. The Service Concept model by Goldstein et al. READ MORE

  2. 22. eHealth development in Sweden : A  study  of  prominent  aspects  and  benefits  from  a  multi-userperspective

    University essay from KTH/Industriell Management

    Author : LUDVIG JAKOBSSON; JONATHAN SOBIN; [2014]
    Keywords : ;

    Abstract : The  European  health  care  is  facing  challenges  with  an  increasing  ageing  population, with a higher frequency of chronic diseases, which have resulted in rising health care costs. Meanwhile, the trend shows how patients and citizens are becoming more active in their personal health care, with the number of existing doctors and nurses subsiding furthermore entailing problems. READ MORE

  3. 23. eHealth development in Sweden : A study of prominent aspects and benefits from a multi-user perspective

    University essay from KTH/Industriell ekonomi och organisation (Inst.)

    Author : Jonathan Sobin; Ludvig Jakobsson; [2014]
    Keywords : eHealth; e-health; business model; business modeling; Business Model Canvas; BMC; Electronic Health Record; EHR; ICT; eHälsa; e-hälsa; affärsmodell; verksamhetsmodulering; Business Model Canvas; BMC; elektronisk patientjournal; EHR; ICT;

    Abstract : The European health care is facing challenges with an increasing ageing population, with a higher frequency of chronic diseases, which have resulted in rising health care costs. Meanwhile, the trend shows how patients and citizens are becoming more active in their personal health care, with the number of existing doctors and nurses subsiding furthermore entailing problems. READ MORE

  4. 24. The power of having friends : A study in how knowledge and levels of uncertainty relate to relationship commitment

    University essay from Linnéuniversitetet/Institutionen för marknadsföring (MF)

    Author : Baude Christopher; Karl-Fredrik Olsson; [2014]
    Keywords : internationalization process; relationship; knowledge; relationship commitment; business networks; uncertainty; decrease uncertainty; levels of uncertainty; internationaliseringsprocess; förhållande; kunskap; relationer engagemang; företagsnätverk; osäkerhet; minska osäkerheten; grad av osäkerhet;

    Abstract : The purpose of this paper is to increase the understanding of how knowledge and uncertainty can affect relationship commitment between companies in the international market. Therefore, knowledge accumulation, the various levels of uncertainties and the creation of business relationships will be examined. READ MORE

  5. 25. Implementering av ”Evaluation of business partners” inom Boliden : en utvärdering och fallstudie av Evaluation of Business Partners

    University essay from SLU/Dept. of Economics

    Author : Henrik von Scheele; Fredrik Uggla; [2013]
    Keywords : Boliden; CR; CSR; Corporate Social Responsibility; hållbar utveckling; ansvarsfullt företagande; Evaluation of business partners; företagsledning; strategi; samarbetspartners; implementering; gruvindustrin; gruvbranschen; riskminimering; legitimitet;

    Abstract : Corporate Social Responsibility (CSR), även kallad hållbar utveckling och ansvarsfullt företagande, var en term som började användas i slutet av 60-talet. Det är en arbetsmodell där syftet är att få företag ta ansvar för verksamheten och uppmuntra till en positiv inverkan på miljön, marknaden, samhället och anställda. READ MORE