Essays about: "role of employees and customer"
Showing result 21 - 25 of 73 essays containing the words role of employees and customer.
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21. ‘Partly Reversed Measures’: Critically Assessing the Management of Resistance Within Radical Changes - Accompanying Banking Employees on Their Identity Journey During Digital Transformation
University essay from Lunds universitet/Företagsekonomiska institutionenAbstract : The omnipresent megatrend digitalization significantly challenges traditional banking organizations. Banking employees’ work life, including their job role and identity are subject of radical change. READ MORE
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22. The impact of Big Data on the business performance of Swedish-based companies
University essay from Göteborgs universitet/Graduate SchoolAbstract : Big Data has the power to transform entire business processes and improve current business activities. Many organizations seem to understand the benefits that Big Data can offer to their business, especially its meaningful potential business value but they find several difficulties in adopting it, mainly because they are struggling in finding ways of exploiting the derived insights to improve their business. READ MORE
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23. How does local adaptation affect the internationalization performance? A multiple case study of the local adaptation efforts and internationalization performance of six Swedish e-retailers
University essay from Göteborgs universitet/Graduate SchoolAbstract : Although the technological advancements and the rise of e-commerce have made it easier for companies to sell their products worldwide, it should be noted that differences in customer preferences and behavior still exist. In order to remain competitive and attractive for the customers, the e-commerce companies should adapt to the local conditions beyond the most obvious ways, such as translating their websites. READ MORE
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24. The value of Health and Safety aspects in Product-Service Systems : A case study based on the manufacturing industry
University essay from Karlstads universitetAbstract : Companies are expected to reduce the impact on society caused by its operations while at the same time, generate profit for its stakeholders. One way to satisfy both parts is by creating shared values. As the trend of servitization becomes more popular the ability of Product-Service Systems (PSS) to deliver additional value to customers arises. READ MORE
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25. Mash It Up! Exploring the Phenomenon of Retail Mash-Up and the Survival of the Physical Retail Place in a Digitalised World
University essay from Lunds universitet/Företagsekonomiska institutionenAbstract : Forces such as globalisation, digitalisation and changes in consumer behaviour have led to a discussion among practitioners as well as scholars whether the physical retail place will stay relevant or even exist in the future. One way for brick-and-mortar retailers to stay competitive is to adopt new and innovative business models and formats, alongside a focus on the customer experience and how to optimise the physical place to stimulate feelings in a way which cannot be achieved online. READ MORE
