Essays about: "social bot"

Showing result 1 - 5 of 20 essays containing the words social bot.

  1. 1. Orchestrating the service encounter in a digital era: How the presence of a greeting online service agent affects customers' experience of visiting a home electronics e-store

    University essay from Handelshögskolan i Stockholm/Institutionen för marknadsföring och strategi

    Author : Oskar Eskilsson; Elizabeth Lopez Alushkina; [2023]
    Keywords : Service encounter; Social presence; Mere presence; E-commerce;

    Abstract : The service encounter is to an increasing extent being transported to an online context. Companies are more and more often trying to create an initial point of contact when a customer enters a website. READ MORE

  2. 2. Don’t be unfair, Mr Bot! : An empirical study exploring the perception of fairness in non-work settings for human-agent interactions

    University essay from Umeå universitet/Institutionen för informatik

    Author : August Bäckström; William Ekenberg; [2023]
    Keywords : Fairness; Anthropomorphism; Experiment study; Social interaction; Agents; Intelligent agents; User enactment; Wizard of Oz.; Experience prototyping; Focus group;

    Abstract : This study aimed to explore the implementation of fairness in intelligent agents to enhance their interactions in our social space. Two distinct investigations, an experiment, and a focus group, were conducted to examine the impact of unfair treatment by non-anthropomorphic and anthropomorphic agents, where we sought to answer the research question: How does experiencing unfair treatment from agents with different appearances influence individuals' perceptions, satisfaction, and trust? The experiment encompassed four experimental conditions combining fair and unfair behaviours with agents displaying human-like or non-human-like appearances. READ MORE

  3. 3. Twitter Bots as a Threat to Democracy : How political bots on Twitter jeopardized democratic functions of the online public sphere during the 2022 Swedish general election

    University essay from Uppsala universitet/Statsvetenskapliga institutionen

    Author : Linus Wahlberg; [2022]
    Keywords : Political bots; Social bots; Twitter bots; Social media bots; Social network bots; Public sphere theory; Public sphere; Online public sphere; Virtual public sphere; digital public sphere; networked public sphere; Twitter; Democracy; Threat to democracy; Sweden; Swedish election; Swedish general election; 2022 Swedish general election; Astroturfing; Botometer;

    Abstract : With more political and social discourse taking place online, particularly on social media, theorists have started labeling digital communicative realms as “online public spheres.” However, with the modern public sphere comes modern challenges to political communication; a core antagonist of which is political bots. READ MORE

  4. 4. Act like a human, think like a bot : A study on the capabilities required to implement a social bot on a social media platform

    University essay from KTH/Skolan för elektroteknik och datavetenskap (EECS)

    Author : Håkan Samanci; Magnus Thulin; [2022]
    Keywords : Bots; Social bots; Software engineering; Social media; Twitter; Fake news; Capabilities; Bottar; Sociala bottar; Mjukvaruutveckling; Sociala medier; Twitter; Missvisande nyheter; Färdigheter;

    Abstract : Social media platforms have revolutionized how people interact with each other and how people gain information. However, social media platforms such as Twitter quickly became a platform for public manipulation and spreading or amplifying political or ideological misinformation. READ MORE

  5. 5. Survey which examines people's ability to distinguish between bot accounts versus human accounts on Twitter

    University essay from KTH/Skolan för elektroteknik och datavetenskap (EECS)

    Author : Lucas Eren; Sanherib Elia; [2021]
    Keywords : ;

    Abstract : Social media has grown in popularity and is used for several purposes. One of these purposes is news, where users receive news via a social media service. Twitter is one such service. Twitter is a website where users can follow other accounts to read their posts. READ MORE