Essays about: "tqm and communication"

Showing result 1 - 5 of 6 essays containing the words tqm and communication.

  1. 1. How the Covid-19 pandemic has affected the leadership and the direction of the organization

    University essay from Mittuniversitetet/Institutionen för kvalitets- och maskinteknik

    Author : Sharmineh Kakoulidis; Dekyi Hederstedt; [2021]
    Keywords : Covid-19 pandemic; TQM Total quality management ; change management; direction of the organization; customer need; organizational culture; leadership during crisis; empathy; digital communication channels; digital competence; value-based leadership; self-leadership; authentic-leadership; goal oriented leadership; empathetic leadership; trust based leadership; health-enhancing leadership; systems thinking; innovation; creativity; team; togetherness; reflection; conscious decisions; profitability; work smarter; Covid-19 pandemin; TQM Total quality management ; förändringsledning; ledning av organisation; kund behov; organisationskultur; leda under kris; empati; digitala kommunikationskanaler; digital kompetens; värdebaserat ledarskap; själv ledarskap; autentiskt ledarskap; målorienterat ledarskap; empatiskt ledarskap; tillitsbaserat ledarskap; hälsofrämjande ledarskap; systems thinking; innovation; kreativitet; grupp; togetherness; reflektion; medvetna beslut; lönsamhet; arbeta smartare;

    Abstract : Syftet med denna magisteruppsats har varit att utforska hur Covid-19 pandemin har påverkat ledarskapet och organisationens riktning.    Covid-19 pandemin har påverkar olika delar av ledarskapet. Resultaten visar tydligt att chefer känner sig överbelastade eftersom de måste hantera många administrativa uppgifter och alternerande möten. READ MORE

  3. 2. A study of optimizing the Processing time for Building permits : Study Case: Tyresö municipality

    University essay from KTH/Fastigheter och byggande

    Author : Sara Alizadeh Amirbeigi; [2013]
    Keywords : Building permit –Processing time-Service oriented organization- Communication- Municipality –Total Quality Management-Service guarantee-; Bygglov-Bygglov handläggningstid-kommunikation- Servicegaranti-Kommun-;

    Abstract : There are rules in urban development and the construction industry, which encourages organizations to work according to standards and approved codes. For example: it is required by law for all property owners to apply and obtain a permit in order to carry out an action in construction building. READ MORE

  4. 3. An Investigation of Obstacles for Small Ghanaian Enterprises Relocating from Urban to Rural Areas : A Minor Field Study in Ghana

    University essay from KTH/Maskinkonstruktion (Inst.)

    Author : Anna Hellman; Elin Olofsson; [2013]
    Keywords : ;

    Abstract : Up to date, an extensive amount of literature is available on urbanization related problems in West Africa. Urbanization in Ghana has led to a major development of urban cities but simultaneously caused economic depression in rural areas. READ MORE

  5. 4. Aid for Quality - Quality Assurance in Swedish Party Affiliated Organizations

    University essay from Lunds universitet/Företagsekonomiska institutionen

    Author : Oscar Castler; Johannes Isaksson; [2012]
    Keywords : Quality assurance; party affiliated organizations; aid; Total quality management; Sida; Business and Economics;

    Abstract : Purpose: The aim of the thesis is to shed light over the relationship between aid organizations, TQM and overall quality assurance. More specifically, we aim to identify the challenges with quality assurance work in the context of Swedish party affiliated organizations. Methodology: Our study is a qualitative study with an abductive approach. READ MORE

  6. 5. Measuring Customer Satisfaction in a Service Company combining approaches for Quality Service Improvement

    University essay from Institutionen för teknik och design

    Author : Javier Santamaria; Marco Gonzalez; [2008]
    Keywords : Quality Service; Quality Improvement; Customer Satisfaction Measurement; SERVQUAL; CSM; QFD; CSM; QFD; Servicekvalitet; Kvalitetsförbättring; konsumenttillfredställelse mätningar; SERVQUAL; Calidad del Servicio; Mejora de la Calidad; Medida de la Satisfacción del cliente; SERVQUAL; CSM; QFD;

    Abstract : This Thesis is about improvement Quality Service from the perspective of the customer satisfaction. This is motivated in a service company that has some problems measuring customer satisfaction in a quality of service. READ MORE