Essays about: "Amela"

Showing result 11 - 15 of 15 essays containing the word Amela.

1. 11. A CASE STUDY INVESTIGATING IN CUSTOMER DEFECTION

   University essay from Företagsekonomiska institutionen

   Author : Amela Svraka; Karolina Wolnik; [2012]
   Keywords : Customer defection; Service Quality; Relationship Quality; Value; Gap-model;

   Abstract : This master’s thesis investigates the Swedish American Chamber of Commerce (SACC) in Chicago, a non-profit organization, in order to aid it with customer defection. The chosen literature contributes to a better understanding of customer behavior, and thus, customer defection, by examining customer retention, customer defection, switching behaviors, and different gaps that can occur in the relationship between a service supplier and its customers. READ MORE

3. 12. Customer Loyalty - A case study of Swedbank and Länsförsäkringar Bank

   University essay from IHH, Företagsekonomi

   Author : Adisa Sahinovic; Rita Marogy; Amela Buljubasic; [2012]
   Keywords : bank; customer loyalty; Swedbank; Länsförsäkringar; niche; commercial; CRM; customer relationships;

   Abstract : Background: The banking industry is a classic service industry where companiesand customers meet and where their interactions take placedaily. There are many reasons why an unsatisfied customer canchange company to a competitor and the customers that are loyalchoose to stay for certain reasons. READ MORE

4. 13. Jonsons Byggnads AB : Cultural changes after an external sale

   University essay from Internationella Handelshögskolan

   Author : Heba Jaouni; Amela Zahirovic; Frida Nordquist; [2011]
   Keywords : Family business; Organizational culture; Ownership transfer and External Sale; familjeföretag; företagskultur; ägarskifte;

   Abstract : Many family businesses will have to change owner during the coming years as those born in the 1940s will retire. Due to the fact that the younger generations follow their own pro-fessions and are not always interested in taking over the family business, complications may occur for the owner manager. READ MORE

5. 14. The phenomenon of motivation within an employment & staffing company : A qualitative study at Proffice

   University essay from Institutionen för teknik och samhälle

   Author : Amela Bobar; Oskar Caperman; [2008]
   Keywords : Motivation; lön; bemanningsföretag;

   Abstract : Background: This study concerns motivation to work and aims to contribute to a better understanding about the area. Motivation is however complex to understand. The complexity can be illustrated by, still to date there exists no single accepted definition about the meaning of motivation. READ MORE

6. 15. Article 43 EC - A Freedom with Limitations? : What Constitutes a "Wholly Artificial Arrangement"?

   University essay from Internationella Handelshögskolan

   Author : Amela Vrana; Johanna Andersson; [2007]
   Keywords : Tax Law; EC Law; Freedom of Establishment; CFC Legislation;

   Abstract : Abstract The freedom of establishment in Articles 43 and 48 EC is a fundamental freedom within the EU meaning that companies are free to set up secondary establishments in any other Member State. The freedom of establishment is an important means to achieve the com-pletion of the internal market and therefore it is important that this freedom is protected. READ MORE