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Showing result 16 - 20 of 128 essays matching the above criteria.

  1. 16. 'It makes things up like crazy!' : Swedish school librarians' perceptions on ChatGPT

    University essay from Lunds universitet/Avdelningen för ABM, digitala kulturer samt förlags- och bokmarknadskunskap

    Author : Emma Ingrid Cecilia Brinkåker Pantzar; [2023]
    Keywords : School library; school librarians; ChatGPT; AI technologies for information seeking; natural language AI; media and information literacy; infrastructural meaning-making; algorithmic imaginary; Cultural Sciences;

    Abstract : The aim of my thesis is to provide research-based insight into AI technologies for information seeking’s place in future school library operations. To achieve this aim, I am looking at Swedish school librarians’ perceptions and views on AI technologies for information seeking, especially in connection with their work on media and information literacy. READ MORE

  3. 17. Unveiling the Depths of Customer Satisfaction : An Exploratory Qualitative Study on Chatbot Services and the Expectation Confirmation Model (ECM)

    University essay from Uppsala universitet/Företagsekonomiska institutionen

    Author : Louise Forssell; Björn Ratjen; [2023]
    Keywords : Customer satisfaction; customer expectation; chatbot performance; Expectation Confirmation Model ECM ; exploratory research; underlying factors;

    Abstract : The Expectation confirmation model (ECM) is commonly employed to investigate technological advances and customer satisfaction with chatbots. However, customer satisfaction is a multifaceted concept intertwined with emotions and subjective perceptions, comprehending customer satisfaction fully can therefore be challenging. READ MORE

  4. 18. Understanding the emotional experience on consumer behaviors : A study on ChatGPT service

    University essay from Jönköping University/Internationella Handelshögskolan

    Author : Dijing Huang; Sebastian-Andrei Harasim; François Leccia; [2023]
    Keywords : ;

    Abstract : Background: AI technology has been developed rapidly. ChatGPT, an advanced AI chatbot has been considered to be an evolutionary technology, gaining a massive number of users in a short time.  Problem: There is a lack of research on the emotional experience of users on consumer behaviors in the use of ChatGPT services. READ MORE

  5. 19. ChatGPT: A Good Computer Engineering Student? : An Experiment on its Ability to Answer Programming Questions from Exams

    University essay from Högskolan i Gävle/Datavetenskap

    Author : Michael Loubier; [2023]
    Keywords : ChatGPT; Chatbot; OpenAI; Large Language Models; Natural Language Processing;

    Abstract : The release of ChatGPT has really set new standards for what an artificial intelligence chatbot should be. It has even shown its potential in answering university-level exam questions from different subjects. This research is focused on evaluating its capabilities in programming subjects. READ MORE

  6. 20. Evaluating the Effectiveness of Open Source Chatbots for Customer Support

    University essay from Linnéuniversitetet/Institutionen för datavetenskap och medieteknik (DM)

    Author : Fabian Dacic; Fredric Eriksson Sepúlveda; [2023]
    Keywords : chatbot; machine learning; software framework; software library; language model; artificial intelligence; customer support; medicine; COVID-19; ChatterBot; Botkit; Natural JavaScript library; DialoGPT; Rasa; natural language processing;

    Abstract : Chatbots are becoming increasingly popular in various industries, and thereare many options available for businesses and organisations. Several studieshave investigated open-source chatbots and identified their core strengths,implementation, and integration capabilities however few have investigatedopen-source chatbot frameworks and libraries in a specific use case such asmedicine. READ MORE