Essays about: "Customer value creation"

Showing result 11 - 15 of 283 essays containing the words Customer value creation.

  1. 11. Use cases for traceability systems : An explanatory case study about the application areas for QR codes

    University essay from Luleå tekniska universitet/Institutionen för ekonomi, teknik, konst och samhälle

    Author : Oliver Strömberg; [2023]
    Keywords : Product service systems; Use phase data; Use cases; QR code; Manufacturing;

    Abstract : The customer concept becomes more intertwined with the provider of products as serviceoriented business models is offered to the customer. This shift is referred as servitization in which innovation occurs in the company processes by shifting focus from providing products to providing product service systems (PSS). READ MORE

  2. 12. Co creation strategy: application to the customer relation in a packaging company and real estate agency. : A qualitative study, with the perspective of business to business and business to customer

    University essay from Mälardalens universitet/Akademin för innovation, design och teknik

    Author : Samia Dahir Idriss; [2023]
    Keywords : customer relationship management; co creation strategy; customer engagement; Value creation; Co creation; Co-production.; kundrelationshantering; samskapande strategi; kundengagemang; värdeskapande; samskapande; samproduktion.;

    Abstract : This master thesis investigated whether co creation strategy can be effective in a business to business and business to customer and can enhance customer relations challenges. This is to be able to help NykopingHem and EQpack enhance their current customer relations challenges. READ MORE

  3. 13. Delivering the undefined: The value potential of digital twins : A qualitative study on digital twins in the Swedish AEC/FM industry

    University essay from KTH/Ledning och organisering i byggande och förvaltning

    Author : Marcus Lövgren Moazzami; Marina Brandt; [2023]
    Keywords : Digital twin; Value Co-creation; Service Dominant logic; BIM; Digital platform; Digitalisation; Digital tvilling; samskapande av värde; Service Dominant logic; BIM; Digital plattform; Digitalisering;

    Abstract : The megatrend of digitalisation is transforming society, individuals, companies, and industries through the widespread adoption of new digital technologies. Among the emerging technologies, digital twin technology is regarded as a key enabler of digital transformation in the Architecture, Engineering, Construction, and Facility Management (AEC/FM) industry, where the transition from BIM to digital twins is primarily driven by the emergence of big data. READ MORE

  4. 14. Implementation of a WMS through a value co-creation lens : A Qualitative Study Of Valueco-Creation From A Company Perspective

    University essay from Högskolan i Borås/Akademin för textil, teknik och ekonomi

    Author : Karen Mendoza Albornoz; Emerald Baldove Orsander; Isabelle Thoong; [2023]
    Keywords : Warehouse Management System WMS ; Value co-creation; resource integration; customer; supply chain; SCM; implementation; challenges; actors; information management; supply chain management;

    Abstract : Background: Today most companies strive to offer logistics services in a highly competitive market. In the ecommerce sector a WMS is a crucial element since these systems can handle different amounts of volumes. Implementing such a system can contribute positively to the value creation. READ MORE

  5. 15. Shared Service in Commercial Real Estates in Stockholm

    University essay from KTH/Fastighetsföretagande och finansiella system

    Author : Ofelia Cedervall; Tove Wränghede; [2023]
    Keywords : Shared service; offices; customer relationships; property owners; value adding; Gemensam service; kontor; kundrelationer; fastighetsägare; värdeskapande;

    Abstract : The office market in Stockholm is constantly evolving, and property owners must actively work to meet tenants' demand for office spaces. The increased demand for alternative office solutions has led to the development of coworking facilities and fully furnished offices. READ MORE