Essays about: "EXPECTED SERVICE QUALITY"

Showing result 1 - 5 of 84 essays containing the words EXPECTED SERVICE QUALITY.

  1. 1. The use of retail self checkout systems and its influence on the experiences of the Swedish shopper

    University essay from Malmö universitet/Institutionen för datavetenskap och medieteknik (DVMT)

    Author : Pontus Berg Nordström; Kin Lok Lee; [2023]
    Keywords : Self-service technology SST ; User satisfaction; Human Computer Interaction HCI ; Information and Communication Technology ICT ; Service Quality; Consumer attitudes; Technological Innovation; Supermarkets; Retailing.;

    Abstract : Traditional retail with personal service is becoming scarce. The personal interaction is replaced with self service alternatives, and the consumer is now seen as a co-service producer. READ MORE

  3. 2. Exploration of Radar Cross Section Models and Distributed Sensing Techniques in JCAS Cell-free Massive MIMO

    University essay from KTH/Skolan för elektroteknik och datavetenskap (EECS)

    Author : Qinglin Zou; [2023]
    Keywords : Joint communication and sensing; Cell-free massive MIMO; Swerling models; Distributed Sensing; Gemensam kommunikation och avkänning; Cellfri massiv MIMO; Swerling modeller; Distributed Sensing;

    Abstract : Joint Communication and Sensing (JCAS) technology enables the sharing of infrastructure, resources, and signals between communication and sensing. However, studying the performance and algorithms using appropriate target reflectivity models for detection poses a significant challenge. READ MORE

  4. 3. Hållbarhetscertifiering : effekter på värdekedjan av byggmaterial

    University essay from SLU/Dept. of Forest Economics

    Author : Sofia Andersson; [2023]
    Keywords : effekter på värdekedjan; fallstudie; frivilliga hållbarhetscertifieringar för byggnader i Sverige; hållbar utveckling; ; standarder;

    Abstract : En av vår tids stora utmaningar handlar om att möta klimatkrisen och ökade krav på levnadsstandard hos en växande global befolkning. Allt fler flyttar från rurala till urbana områden, vilket pressar bostadsmarknader världen över. READ MORE

  5. 4. The Impact of Store Image Attributes on Store Satisfaction and Store Loyalty : of Hard Discounter Grocery Retailers

    University essay from Luleå tekniska universitet/Institutionen för ekonomi, teknik, konst och samhälle

    Author : Bahdi Joelle; [2023]
    Keywords : Store Attributes; Store Image; Store Satisfaction; Store Loyalty; Hard Discounter;

    Abstract : Maintaining and increasing customer loyalty has become a crucial strategic objective for businesses due to cross-shopping and intensified competition across many industries. In the realm of grocery retailing, the necessity for retailers to invest resources towards fostering customer loyalty has reached unprecedented levels, primarily due to the proliferation of shopping formats accessible to customers. READ MORE

  6. 5. Modeling of Healthcare Delivery in Sweden

    University essay from KTH/Medicinteknik och hälsosystem

    Author : Sabina Dzubur; [2023]
    Keywords : Swedish healthcare; welfare state; primary care; primary health center; model; waiting time; causal loop diagram; quality of care; Svensk sjukvård; välfärdsstat; primärvård; vårdcentral; modell; väntetider; kausaldiagram; vårdkvalitet;

    Abstract : A large part of Swedish medical care is expected to be provided from the primary health centers. However, these centers are experiencing challenges in terms of shortages of personnel, an increased volume of patients, higher workload, increasing queue lengths, and increasing costs. READ MORE