Essays about: "IT in crm"

Showing result 11 - 15 of 142 essays containing the words IT in crm.

  1. 11. How is anticipation, as part of system resilience, operationalised on the flight deck, and to what extent does the regulation facilitate it?

    University essay from Lunds universitet/Avdelningen för Riskhantering och Samhällssäkerhet

    Author : Tomi Tervo; Atte Jokinen; [2023]
    Keywords : Aviation; resilience; anticipation; experience; resilience development; EASA regulation; FLMU06; Social Sciences;

    Abstract : Resilience is a contemporary ‘hot topic’ in aviation - as well as in many other safety critical industries. The need for understanding resilience has been recognised since it has been noted that serious incidents and accidents are often related to very complex and unexpected situations and failures that cannot be managed with compliance, or which are not covered by existing procedures or checklists. READ MORE

  2. 12. Data-Driven Solutions in VC Investments - A cross-sectional study on best-in-class data strategies within deal origination

    University essay from Göteborgs universitet/Graduate School

    Author : Robin Gerdemann; Carlos Heredia Alcaraz; [2022-07-15]
    Keywords : Venture Capital; Deal Sourcing; Corporate Venture Capital; Independent Venture Capital; Data; Data-Driven solutions; Database; Proprietary Algorithms; CRM; Unbiased Decision-Making; Volvo Group Venture Capital;

    Abstract : The development of new technologies and the innovative trends that have emerged over the last years are transforming and disrupting several traditional industries. In a world that is becoming increasingly connected and digitized, data-driven strategies have captured the interest of venture capital investors. READ MORE

  3. 13. Next Best Action : A clustering framework for Customer Relationship Management

    University essay from Mittuniversitetet/Institutionen för informationssystem och –teknologi

    Author : William Takolander; [2022]
    Keywords : CRM; Clustering; Data analysis; Customer engagement;

    Abstract : For companies that supply a service to their customers, there will always be a difference in engagement from customer to customer. Some customers might have created an account, they might also have a paid subscription, or they neither have an account nor are a subscriber. Meaning that they only interact with the free content provided. READ MORE

  4. 14. The Implementation of social CRM : Key features and significant challenges associated with thepractical implementation of social Customer RelationshipManagement

    University essay from Mittuniversitetet/Institutionen för informationssystem och –teknologi

    Author : Julia Kansbod; [2022]
    Keywords : Big Data; CRM; GDPR; Social CRM; Social media; Web 2.0;

    Abstract : The rise of social media has challenged the traditional notionof CRM and introduced a new paradigm, known as socialCRM. While there are many benefits and opportunitiesassociated with the integration of social data in CRMsystems, a majority of companies are failing their social CRMimplementation. READ MORE

  5. 15. Examining the factors contributing to third-party logistics companies’ growth in Sweden

    University essay from Högskolan Dalarna/Institutionen för information och teknik

    Author : Gorpudolo Seleweyan; [2022]
    Keywords : Third-party Logistics 3PL ; Ordinary Least Square OLS ; Swedish Transport Market; Company Growth; Content Analysis; Technology;

    Abstract : The evolution of third-party logistics has sparked much academic interest over the years, with researchers looking at how the industry has grown and the factors that have contributed to it. The primary goal of this thesis is to examine the factors that have driven third-party logistics companies’ growth in Sweden for eighteen years (2002–2020). READ MORE