Essays about: "Internal Customer Satisfaction"
Showing result 1 - 5 of 63 essays containing the words Internal Customer Satisfaction.
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1. Exploring Automated Early Problem Identification Based on Diagnostic Trouble Codes
University essay from Institutionen för tillämpad informationsteknologiAbstract : In the current automotive industry, problem identification is a reactive process. It starts when the customer experiences a vehicle problem and goes to the workshop. Subsequently, all the problem-related data will be collected from the workshop and forwarded to the vehicle manufacturer. READ MORE
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2. Logistikoptimering med 3PL-Integration
University essay from Högskolan Väst/Institutionen för ingenjörsvetenskapAbstract : Bakgrund – Essity, en framstående aktör inom hygien- och hälsobranschen, står inför utmaningar gällande logistikflödet för konsumentprodukter från produktionsanläggningen i Lilla Edet till kunder i Danmark. Den nuvarande logistikprocessen involverar intern transport med egna lastbilar till externa lager. READ MORE
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3. Quality from the perspective of the internal customer : Internal service experience in a manufacturing industry company
University essay from Mittuniversitetet/Institutionen för kommunikation, kvalitetsteknik och informationssystem (2023-)Abstract : För att förbättra servicekvaliteten är kartläggning och mätning av kundupplevelse en viktig del av förbättringsarbetet. Detta är mestadels studerat ur den externa kundens perspektiv, och inte lika ofta ur den interna kundens. READ MORE
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4. Digital transformation in interior design industry using human-centered design : Addressing internal limitations in the furniture, fixtures, and equipment department and enhancing satisfaction of corporate clients and interior design professionals of UAE-based interior design company
University essay from Mälardalens universitet/Akademin för innovation, design och teknikAbstract : This research provides a comprehensive analysis of the commercial furniture sales industry, with a focus on identifying how digital technologies can be utilized to improve customer satisfaction. The study explores the various internal limitations that can impact customer satisfaction, such as communication breakdowns, lack of collaboration, and inefficient project management processes. READ MORE
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5. Life cycle cost analysis as a tool for industrial sales: lessons from two industries in India Subcon
University essay from Högskolan i Gävle/FöretagsekonomiAbstract : Industrial selling is considered to be one of the highly challenging tasks and sales personnel are exploring new strategies and tools to stay ahead of the competition to achieve organizational objectives. The study has focused on adding to the academic knowledge of the use of an innovative and creative sales tool to enhance the performance of the function. READ MORE