Essays about: "Internet Banking customer"

Showing result 1 - 5 of 23 essays containing the words Internet Banking customer.

  1. 1. The Digital Revolution: Structural transformation and changing demand of the banking industry

    University essay from Göteborgs universitet/Graduate School

    Author : Oscar Bördin; Philip Engsfelt; [2016-09-27]
    Keywords : Adoption Barriers; Banking; Banks; Banking Services; Banking Habits; Cannibalization Effect; Digitalization; Digital Banking; Digital Platforms; Disruptive Innovation; Fintech; Innovation; Internet; Mobile; Non-Traditional Banks; Radical Innovation; Technology; Value Proposition;

    Abstract : Due to technological revolutions, the digitalization has drastically changed the conditions for all actors competing in the banking industry. As a result of new technological advances and digital innovations facilitating for private banking customers to become self-going, it is very important for all banks to be aware of what implications changing customer habits might have on their businesses. READ MORE

  2. 2. User Responsive User Experience Design: Building a Conceptual Framework

    University essay from Högskolan i Borås/Akademin för bibliotek, information, pedagogik och IT

    Author : Anders Holm; Christoffer Sundberg Kullström; [2015]
    Keywords : user experience; user experience design; interaction design; usability; responsive web design; user responsiveness; personas; adaptive systems; adaptivity; personalization; customization; adaptive user interfaces; e-banking; internet banking; information systems; human-computer interaction; användarupplevelse; användarupplevelsedesign; interaktionsdesign; användbarhet; responsiv webbdesign; användarresponsivitet; personas; adaptiva system; adaptivitet; personifiering; anpassning; adaptiva användargränssnitt; internetbank; informationssystem; människa-dator interaktion;

    Abstract : To a large extent, business-customer interactions are acted out on digital meeting places. When the possibilities for businesses to engage in face-to-face interactions decrease, relationship building and customer service becomes more of a challenge. READ MORE

  3. 3. Value Creation Through Synchronous CMC? : The Banks' Perspective

    University essay from Umeå universitet/Företagsekonomi

    Author : Alexander Lindahl; Sanna Malm; [2014]
    Keywords : ;

    Abstract : The development of technology and the Internet have in many ways influenced how companies conduct their business, and what creates a competitive advantage. Previous research have recognized that due to this development, those companies that can create a superior value for the customer will also be the ones that can create a competitive advantage. READ MORE

  4. 4. Future Payment Solutions in Sweden – Critical Success Factors and Scenarios from a Stakeholder Perspective

    University essay from Lunds universitet/Produktionsekonomi

    Author : Carl Bertilsson; Fredrik Hult; [2013]
    Keywords : Mobile Payments; Proximity Payments; Remote Payments; Contactless Mobile Payments; NFC; QR; Mobile Payment Standards; Digital Payment Value Chain; Technology and Engineering;

    Abstract : Mobile payments have become an increasingly hot topic due to the wide availability of smartphones and mobile internet on the Swedish market. Banks have historically enjoyed a monopoly position in payments, but have recently seen new entrants contending for a share of the market as payments go mobile. READ MORE

  5. 5. Distribution channel strategy design : Application and implementation in healthcare

    University essay from KTH/Industriell ekonomi och organisation (Inst.)

    Author : Anders Ravn; [2012]
    Keywords : Distribution channel strategy; distribution channel integration; communication; customer management; information and communications technology; healthcare;

    Abstract : Healthcare is a very important and intimate service virtually all people use at least at some occasion in a lifetime. It is also highly complex and variable with heterogeneous patients requiring individualised attention in order to be effectively treated. READ MORE