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Found 4 essays matching the above criteria.

  1. 1. Designing a Multiplayer Game for Inflight Entertainment Systems

    University essay from Lunds universitet/Ergonomi och aerosolteknologi

    Author : Linnéa Gustavsson; Amanda Eriksson; [2022]
    Keywords : Inflight Entertainment Systems IFE ; Interaction Design; Multiplayer Game; Prototyping; Universal Design; User-Centered Design; User Experience UX ; User Interface UI ; Technology and Engineering;

    Abstract : The global airline industry is a significant market. Every year, millions of people travel by long-haul flights for different purposes. Inflight entertainment (IFE) systems are offered as a service in the aircraft cabin to keep these passengers entertained during the flight. READ MORE

  3. 2. Passenger Flight Experience of Urban Air Mobility

    University essay from Uppsala universitet/Observationell astrofysik

    Author : Daniel Persson; [2019]
    Keywords : Urban Air Mobility; UAM; Passenger Flight Experience; Electric Vehicles; Electric Helicopter; Passenger Simulation; Passenger Simulator; NDARC; FlightCODE; NASA;

    Abstract : The first part of a study of passenger flight experience of Urban Air Mobility was completed. This first part included the design of different Urban Air Mobility vehicle models, in which the passenger flight experience would be quantitatively measured. READ MORE

  4. 3. Airline Service Failures : A study on relationships between lack of control, emotions, and negative word-of-mouth

    University essay from Högskolan i Jönköping/IHH, Företagsekonomi

    Author : Martina Bankova; Abigail Burkle; Hai Ly Vu; [2018]
    Keywords : Service Failure; Airlines; Negative word-of-mouth;

    Abstract : Service failure within the airline industry has been a prominent topic within the media. Each story of a failure features a disgruntled passenger. Emotions are already high during the consumption of any airline service, and a service failure will bring on а slew of unwanted emotions. READ MORE

  5. 4. Airport Service Quality, Satisfaction and Loyalty Membership - The case of Keflavik and Landvetter Airports

    University essay from Göteborgs universitet/Graduate School

    Author : Hildur Björg Bæringsdóttir; [2010-06-02T07:39:19Z]
    Keywords : Service Quality; Satisfaction; Loyalty; Loyalty Membership; Airport Relationships; Keflavik Airport; Landvetter Airport;

    Abstract : This study is based on previous research on service quality, satisfaction, loyalty membership and the management of airports. Airport operators aim to please different passenger segments by offering revenue generating services that satisfy passengers in their wait for a flight. READ MORE