Essays about: "services word of mouth"

Showing result 6 - 10 of 35 essays containing the words services word of mouth.

1. 6. Factors affecting the purchase decision of E-consumers in online shopping during covid-19: An Empirical Research

   University essay from Högskolan i Halmstad/Akademin för företagande, innovation och hållbarhet

   Author : Badar Rashid Chaudhry; Gurvinder Kaur; [2022]
   Keywords : Purchase decision; online shopping; factors; E-commerce; covid-19;

   Abstract : With the spread of covid-19 online shopping all over the globe has increased and with that the importance of E-commerce has also increased. The business managers, marketers and entrepreneurs need to know about the consumer’s preferences when are shopping online and the factors upon which their purchase decision is based. READ MORE

3. 7. Ambulatory In-Home Services in the US Healthcare System : A Case Study in Adoption of the Mobile Integrated Health Program

   University essay from KTH/Skolan för industriell teknik och management (ITM)

   Author : Elsa Sundling; [2022]
   Keywords : Mobile Integrated Health; Healthcare Innovation; Diffusion of Innovation; Early-Stage Implementation; Mobile Integrated Health; Sjukvårds Innovation; Spridning av Innovation; Tidig Implementering;

   Abstract : Overcrowded emergency departments (EDs) are a critical problem in healthcare, and emerging technology presents new solutions to this problem. One solution is ambulatory in-home services, like Mobile Integrated Health (MIH) programs, offering care to patients inside of their homes using telehealth technology. READ MORE

4. 8. Are companies in Luleå not responding to negative reviews - and are consumers in Luleå reading the reviews?

   University essay from Luleå tekniska universitet/Institutionen för ekonomi, teknik, konst och samhälle

   Author : Johan Eriksson; Axel Rudling; [2022]
   Keywords : Electronic word-of-mouth; word-of-mouth; negative reviews; reviews; service recovery; eWOM; WOM; negative; positive; survey; Luleå;

   Abstract : People's engagements in social communities online have over recent years proven to be of great importance on others' opinions when purchasing products. Word-of-Mouth (WOM) has been around since ancient times and is a concept about consumers communicating with each other about their experience about services and products. READ MORE

5. 9. The Customer Journey of Electric Vehicles in The South Korean Market

   University essay from Göteborgs universitet/Graduate School

   Author : Johanna Back; Olivia Svensson; Pauline Weiler; [2021-06-23]
   Keywords : Electric Vehicles; Customer Journey; South Korea; Touch Points;

   Abstract : The customer journey is a complex phenomenon which consists of numerous touch points. The customer journey is not only constructed through touch points but also by the level of involvement that the journey is characterized by. READ MORE

6. 10. When you are kindly asked to stay at home

   University essay from Lunds universitet/Företagsekonomiska institutionen

   Author : Rebecka Corell; Therese Mössler Färdig; [2021]
   Keywords : Digital services; Covid-19; Elderly; UTAUT2; Perceived risk; Business and Economics;

   Abstract : Purpose: The aim is to apply technology acceptance research on elderlies’ use of digital services during a global pandemic, where risks associated with the corresponding physical alternatives are obvious but use is voluntary. By examining constructs based on a modified UTAUT2 framework, the following research question will be answered: Which factors influence elderlies' intention to use digital services in the context of soft recommendations during the Covid-19 pandemic? Methodology: This is a quantitative research with a deductive approach and the study takes on a positivistic research philosophy. READ MORE