Essays about: "Customer Success"

Showing result 1 - 5 of 367 essays containing the words Customer Success.

  1. 1. How the institutional, relational and leadership factors affect the implementation of sustainable business practice within MNCs HQ in a developed country and Subsidiary in a developing country? A case study on Volvo Trucks Located in Sweden (HQ) and Malaysia (Subsidiary)

    University essay from Göteborgs universitet/Graduate School

    Author : Krishnapriya Sujatha; Mubarak Eljack; [2022-02-11]
    Keywords : ;

    Abstract : Companies are in the transformation process from the classical or linear way of conducting business to a more sustainable model. This is necessitated by the growing societal awareness to protect the environment and resources for future living. READ MORE

  3. 2. A study of comparing the usability of Amazon and Flipkart e-commerce websites using Nielsen’s usability heuristics

    University essay from Blekinge Tekniska Högskola/Institutionen för datavetenskap

    Author : Venkata Chytanya Yelchuru; Srikkar Daruru; [2022]
    Keywords : ;

    Abstract : E-commerce has been a popular topic for the past few years. E-commerce means the act of purchasing and selling the goods over the internet. Many e-commerce websites strive to create a loyal customer base. READ MORE

  4. 3. A quantitative research on what are the potential preferences that make Swedish furniture attract Vietnamese consumers – IKEA as a case study.

    University essay from Jönköping University/JIBS Entrepreneurship Centre

    Author : Vy Nguyen; Nhu Nguyen; [2022]
    Keywords : IKEA; product values; social value; aesthetic values; functional values; consumption value; customer perception.;

    Abstract : Background:  In recent years, the Swedish furniture industry has recorded many significant successes and increased its influence in the world furniture market with a high proportion of products being used for export purposes and the intensifying popularity of Sweden-originated furniture brands. Among these, IKEA is the most renowned company. READ MORE

  5. 4. Product Development of Electronic Devices for Improved Environmental Performance : Finding improvement opportunities using ecodesign tools and success factors

    University essay from Linköpings universitet/Industriell miljöteknik

    Author : Angelica Reyes; Alice Landin; [2022]
    Keywords : Ecodesign; Ecodesign implementation; Building Management Systems; Electronics; Environmental Sustainability; QFDE; LCA;

    Abstract : The energy consumption of the use phase of buildings accounts for almost 30 per-cent of the global energy consumption and is expected to increase in the coming years (Santamouris and Vasilakopoulou, 2021). Furthermore, increasing demand for energy-efficient buildings can be expected due to the introduction of legislative frameworks, such as the Energy Performance of Buildings Directive and the Energy Efficiency Directive (European Commission, 2022b). READ MORE

  6. 5. Impact of Customer Satisfaction and Trust in the Context of a Business Ecosystem on Customer Retention in Online Retailers.

    University essay from Luleå tekniska universitet/Institutionen för ekonomi, teknik, konst och samhälle

    Author : Lily Rutström; [2022]
    Keywords : Customer loyalty; Customer retention; Trust; Customer satisfaction; Online retailer; Business ecosystem; Online customer experience; Perceived value; E-service quality; Amazon;

    Abstract : Customer retention also referred to as Customer loyalty has been proven to be an important factor in the success of online retailers. However, recent research has shown that many online retailers are still unenlightened on the elements they need to focus on in order to retain their customers. READ MORE