Essays about: "Fine Dining"

Found 4 essays containing the words Fine Dining.

  1. 1. Digitalising the Restaurant Visit: An Experimental Study of How QR Codes and Waiting Staff in the Ordering Process Affect Customer Satisfaction

    University essay from Handelshögskolan i Stockholm/Institutionen för marknadsföring och strategi

    Author : Anja Saksi; Benjamin Zubcevic; [2023]
    Keywords : Mere Presence; QR code; Digitalisation; Satisfaction; Fine Dining;

    Abstract : Digitalisation is becoming more prevalent in our society today, and customer preferences are changing with it. This thesis investigates the digitalisation of the restaurant business through taking a closer look at the impact replacement of waiting staff with digital QR codes has on customer satisfaction. READ MORE

  3. 2. From Plate to Palate: Elevating Customer Experience Management and Satisfaction : A case study of Swedish fine dining restaurants

    University essay from Linnéuniversitetet/Institutionen för marknadsföring och turismvetenskap (MTS)

    Author : Benmakhlouf Sara; Rodrigo Fajardo; [2023]
    Keywords : Fine dining restaurants; customer experience; customer satisfaction; five aspects of a meal model; service blueprints; service clues and messages;

    Abstract : Customer experience is a broad topic that can cover several different branches,fields and industries. Various researchers have done significant work into thetopic, yet it still has gaps of fragmentation and an overall understanding on howto manage it. READ MORE

  4. 3. A chef´s role within the creative process inhaute cuisine restaurants

    University essay from Örebro universitet/Restaurang- och hotellhögskolan

    Author : Björn Norén; [2022]
    Keywords : chef; c-k theory; fine dining; culinary crafts; eating design; leaders;

    Abstract : .... READ MORE

  5. 4. Factors Influencing Customers Satisfaction in Hospitality Industry: Fine Dining Restaurants

    University essay from Högskolan i Gävle/Avdelningen för ekonomi

    Author : Monjurul Aziz Ferdous; Shafait Mim; [2021]
    Keywords : ;

    Abstract : .... READ MORE