Essays about: "Logistics service requirements"

Showing result 11 - 15 of 23 essays containing the words Logistics service requirements.

  1. 11. Customized Marketing - An approach for SMEs to improve customer satisfaction : The case of firms operating in the shipping industry

    University essay from

    Author : SHU SU; YAN HUANG; [2016]
    Keywords : Marketing; Customized; Customization; Customer Satisfaction; SMEs; Service Quality; Order Process; Logistics; Staff Quality; Shipping industry;

    Abstract : Nowadays, firms are increasingly recognizing the true value of customer satisfaction. In the major market, Mass Customization has emerged trend as firms started to recognize the value of their existing services. READ MORE

  3. 12. Designing the Intermodal Multiperiod Transportation Network of a Logistic Service Provider Company for Container Management

    University essay from Umeå universitet/Institutionen för matematik och matematisk statistik

    Author : Tobias Sahlin; [2016]
    Keywords : Supply chain; Distribution network; Repositioning; Intermodal transport; Sensitivity analysis.;

    Abstract : Lured by the promise of bigger sales, companies are increasingly looking to raise the volume of international trade. Consequently, the amount of bulk products carried in containers and transported overseas exploded because of the flexibility and reliability of this type of transportation. READ MORE

  4. 13. Identifying critical service issues in the service encounter – a first step in the development of a conceptual model for the shipping industry

    University essay from Lunds universitet/Institutionen för tjänstevetenskap

    Author : Claas Boomgaarden; [2015]
    Keywords : LSQM; Shipping Industry; Service Science; Service Dominant Logic; Relationship Marketing; PDSQ; INDSERV; SERVQUAL; Service Encounter; Service Quality; Social Sciences;

    Abstract : Title Identifying critical service issues in the service encounter – a first step in the development of a conceptual for the shipping industry Author Claas Boomgaarden Key Words Service Quality, Service Encounter, SERVQUAL, INDSERV, PDSQ, LSQM, Shipping Industry, Service Science, Service Dominant Logic, Relationship Marketing Purpose The purpose of this research is to provide a first step in the development of a conceptual model for service quality in the shipping industry. Theoretical Perspectives This study is embedded in the theoretical field of service quality. READ MORE

  5. 14. Mobile order-management system : by the example of K-Con logistics service provider

    University essay from Högskolan i Halmstad/Sektionen för Informationsvetenskap, Data– och Elektroteknik (IDE)

    Author : Moritz Müller; [2014]
    Keywords : ;

    Abstract : Smartphones and tablets are present in our everyday life. They emerged as an enter-taining device but nowadays mobile devices also getting more and more important forbusiness uses. Their big advantage is the light weight and small dimensions. They canbe easily used in a train or bus - difficult to imagine with a desktop pc or even a laptop. READ MORE

  6. 15. The Management of the Service Supply Chain

    University essay from Högskolan i Gävle/Avdelningen för Industriell utveckling, IT och Samhällsbyggnad

    Author : Kechen Chen; Di Yu; [2014]
    Keywords : supply chain; service supply chain management; customers’ satisfaction;

    Abstract : The main topic of this thesis is to study the connection between Service Supply Chain Management (SSCM) and Customer Satisfaction (CS). The study is based on the factors of SSCM for receiving CS and its implementation. READ MORE