Essays about: "customer s experience"

Showing result 21 - 25 of 328 essays containing the words customer s experience.

1. 21. Understanding consumer emotions in practices of omnichannel slow fashion retail - The involvement of emotions in slow fashion shopping

   University essay from Göteborgs universitet/Graduate School

   Author : Hanna Bratic; Ellen Lindeblad; [2022-08-04]
   Keywords : Omnichannel retail; Teleoaffective structures; Emotions in shopping; Slow fashion shopping; Practice Theory;

   Abstract : This study draws on previous research in omnichannel shopping, which is based on literature of consumer experience, customer journey and emotions in slow fashion shopping. The aim of this study is to further evaluate how emotions shape the practice of slow fashion shopping in an omnichannel environment and how the practices also evoke emotions. READ MORE

3. 22. Designing and Prototyping a Mobile Application for Flatbed Applicators

   University essay from Karlstads universitet/Institutionen för matematik och datavetenskap (from 2013); Karlstads universitet/Avdelningen för datavetenskap

   Author : Johan Fredriksson; Mattias Kirkerud; [2022]
   Keywords : React Native; user interface; UI; user experience; UX; data communication; MQTT; TwinCAT; React Native; datakommunikation; användargränssnitt; MQTT; TwinCAT;

   Abstract : Context: Flatbed applicators are machines made for laminating, primarily signs on an industrial level. These applicators are controlled manually, which exhibits potential for digitalization in order to enhance the user experience. READ MORE

4. 23. Cooperation In Fragmentation: Factors Influencing the Willingness of Firms to Cooperate in Fragmented Industries

   University essay from Lunds universitet/Företagsekonomiska institutionen

   Author : Constantin Grosse; Johannes Friederich Justus; [2022]
   Keywords : Fragmentation; Cooperation; Mobility Industry; Industry Change; Consolidation; Business and Economics;

   Abstract : In any given industry, fragmentation, namely the state of a disintegrated landscape of market participants’ offerings, can have detrimental effects on firms and customers in the likes of inefficiencies or inconvenient offerings, respectively. Despite recent first steps towards consolidation of offerings through, for example, platform ecosystems, the German mobility industry is still largely fragmented. READ MORE

5. 24. A Multi-Agent Pickup and Delivery System for Automated Stores with Batched Tasks

   University essay from Linköpings universitet/Artificiell intelligens och integrerade datorsystem

   Author : Evelina Holmgren; Simon Wijk Stranius; [2022]
   Keywords : MAPD; MAPF; multi-agent systems; multi-agent pickup and delivery; autonomous stores;

   Abstract : Throughout today’s society, increasingly more areas are being automated. Grocery stores however have been the same for years. Only recently, self-checkout counters and online shopping have been utilised in this business area. This thesis aims to take it to the next step by introducing automated grocery stores using a multi-agent system. READ MORE

6. 25. Understanding the value of omnichannel practices in retailing : A business model multi-case exploration

   University essay from Uppsala universitet/Institutionen för informatik och media

   Author : Katarina Knobel; [2022]
   Keywords : omnichannel; business model themes; value creation; channels; retail; efficiency; novelty; lock-in; complementarities;

   Abstract : In step with the development of digitalization, information technology has created an opportunity for retail organizations to offer new transaction mechanisms to their customers that can be used to their advantage and benefit value creation. Hence, many retail organizations today work to differentiate themselves by establishing omnichannel practices in which the company’s digital and physical channels are integrated to create a seamless and convenient customer experience. READ MORE