Essays about: "service processes"

Showing result 36 - 40 of 557 essays containing the words service processes.

  1. 36. The Role of Self-Service Technology in Enhancing Value : An Exploratory B2B Case Study from a Business Model Perspective

    University essay from KTH/Skolan för industriell teknik och management (ITM)

    Author : Theodor Bengtsson; Jonas Hägerlöf; [2023]
    Keywords : Self-service technology; business model; value; sustainability; B2B; IT procurement; Self-service technology; affärsmodell; värde; hållbarhet; B2B; IT-inköp;

    Abstract : As digitalization and sustainability evolves, the environment in which businesses operate constantly change. Value perceptions shift as a result of this and become increasingly multifaceted. Businesses must therefore adapt their business models. This is an issue within B2BIT procurement processes which are object to continuous change. READ MORE

  3. 37. Potential for improving public services by exploring citizens’ communication to public organizations in Sweden

    University essay from Stockholms universitet/Institutionen för data- och systemvetenskap

    Author : Ibrahim Ali Mehkri; [2023]
    Keywords : citizen inquiries; e-Government; Sweden; CRM;

    Abstract : Little et al., (1971) define citizen feedback as information from citizens directed to societal institutions, particularly government, to improve their functioning. READ MORE

  4. 38. AI and Strategic Decision Making Processes - An empirical study on how Large Language Models can be utilized in Strategic Decision Making Processes

    University essay from Lunds universitet/Företagsekonomiska institutionen

    Author : Louise Hed Dahl; Johan Holmqvist; [2023]
    Keywords : Strategic Decision Making Processes; Artificial Intelligence; Large Language Models; ChatGPT; Data Privacy; Business and Economics;

    Abstract : The purpose of this study is to contribute with an understanding of what role AI has, and might have, in strategic decision making processes. The literature review of the study builds upon research within Resource Based Theory, Strategic Decision Making Theory and is supported by technical reports on Large Language Models. READ MORE

  5. 39. The Role of ChatGPT in Knowledge-Creating Processes in Professional Service Firms

    University essay from Uppsala universitet/Företagsekonomiska institutionen

    Author : Victoria Englund; Naomi Jayne; [2023]
    Keywords : Artificial intelligence; Chatbot; ChatGPT; Knowledge creation; Knowledge management; Professional service firms; SECI; Artificiell intelligens; Chatbot; ChatGPT; Kunskapsskapande; Knowledge management; Professionella tjänsteföretag; SECI;

    Abstract : New technology and digital transformations create disruptions for businesses, which new artificial intelligence (AI) technology is projected to do. Knowledge management (KM) and professional service firms (PSFs) play a critical role in the innovation-driven era of the knowledge economy. READ MORE

  6. 40. Soft Values are Game Changers for Manufacturing Companies : Identifying, Creating and Capturing Consumer Values

    University essay from Linköpings universitet/Projekt, innovationer och entreprenörskap

    Author : Alexander Dawidson; Hillevi Arkel; [2023]
    Keywords : Value Creation; Value Capture; Soft Values; Management; Manufacturing; Value Identification;

    Abstract : Business strategies for competitive succession have been captivating the attention of scientists and entrepreneurs from all over the world. As more competitive circumstances are reached within a market, the value perspective expressed by consumers becomes increasingly relevant. READ MORE