Essays about: "Total Quality Management of a Bank"

Found 5 essays containing the words Total Quality Management of a Bank.

  1. 1. Granbarkborrens påverkan vid fastighetsförvärv

    University essay from SLU/School for Forest Management

    Author : Carl Fredrik Henningsson; Peter Nilsson; [2020]
    Keywords : granskog; kvalitetsförluster; likviditet;

    Abstract : Kraftigt avvikande nederbördsmängder, höjda temperaturer och torka under 2018 skapade nya förutsättningar för skogsbruket och den växande skogen. Torkstressade granar skapar förutsättningar för granbarkborren att angripa och döda dem på kort tid. READ MORE

  3. 2. A case study in consolidating the loss structure of different manufacturing sectors under lean context

    University essay from Lunds universitet/Produktionsekonomi

    Author : Hua Tong; Thi Minh Trang Dao; [2020]
    Keywords : Lean Manufacturing; Loss Deployment; Loss Structure; World Class Manufacturing WCM ; Technology and Engineering;

    Abstract : In the light of lean methodology, World Class Manufacturing requires continuous improvement in analyzing the losses to eliminate the wasteful resources and to boost the overall productivity. However, the standardized loss structure should be well-balanced to be general enough to cover the whole manufacturing procedure while being specific enough to point out the real issues happening for further improvement. READ MORE

  4. 3. Quality Management and process development from scratch: Improving laboratory capabilities in Assam, India

    University essay from

    Author : Linda Nilsson; [2019]
    Keywords : culture; efficiency; process map; project management; project process; SLMTA; total quality management; world bank; workshop; effektivitet; kultur; offensiv kvalitetsutveckling; processkartläggning; projekt process; projektledning; SLMTA; världsbanken; workshop;

    Abstract : During the past ten years, the foreign direct investment in India has increased with 1828 percent which has led to more projects being initiated in India to improve the livestock industry. The World Bank is the foremost entity in such investments and an issue arises when translating western theories for project management in new cultures. READ MORE

  5. 4. Internal Quality Management in Service Organizations: a theoretical approach

    University essay from Fakulteten för ekonomi, kommunikation och IT

    Author : Lin Li; [2011]
    Keywords : Internal marketing; internal service; internal customer; quality management;

    Abstract : Service industry or service economy is now taking a big part of the whole economy. Service sector is still a fast growing market over the world, especially in the developing countries. The adoption of Total Quality Management (TQM), which focuses on customer satisfaction, was widely accepted by most service organization. READ MORE

  6. 5. Customer Satisfaction and Loyalty : A study of Swedbank's small corporate clients in Gothenburg

    University essay from IHH, Företagsekonomi

    Author : Terés Pettersson; Ylva Hultén; Maria Beradovic; [2006]
    Keywords : Banks; Swedbank; service management; customer satisfaction; loyalty; quality;

    Abstract : The customer satisfaction and loyalty for Swedbank have in a recent study shown to be among the lowest for all banks in relation to corporate customers. Since there is not much interaction with small enterprises compared to mediumsized and large enterprises and a vast majority of customers are small corporations, there was a need to focus on this seg-ment and find what they believed was in need of improvement. READ MORE