Essays about: "competence mapping"

Showing result 1 - 5 of 16 essays containing the words competence mapping.

1. 1. Quality from the perspective of the internal customer : Internal service experience in a manufacturing industry company

   University essay from Mittuniversitetet/Institutionen för kommunikation, kvalitetsteknik och informationssystem (2023-)

   Author : Stina Enblom; Silvia Padovan; [2023]
   Keywords : customer experience; service quality; internal service quality; service profit chain; customer satisfaction; internal customer satisfaction; customer perceived value; kundupplevelse; servicekvalitet; intern servicekvalitet; service profit chain; kundnöjdhet; intern kundnöjdhet; customer perceived value;

   Abstract : För att förbättra servicekvaliteten är kartläggning och mätning av kundupplevelse en viktig del av förbättringsarbetet. Detta är mestadels studerat ur den externa kundens perspektiv, och inte lika ofta ur den interna kundens. READ MORE

3. 2. Energy audit : An analysis of the energy audit process at the company Sustainable Intelligence

   University essay from Högskolan Dalarna/Institutionen för information och teknik

   Author : Ida Rosing; [2023]
   Keywords : Energy audits process; Energy mapping process; Case study Analyze;

   Abstract : As energy prices increase and the effect of global warming hits the world harder, the need of reducing our energy use, and by that decreasing our environmental footprint increases. According to the International Energy Agency the energy consumption hit a new record in 2019 with 419 EJ, corresponding to 36,6 Gt of carbon dioxide emissions. READ MORE

4. 3. Towards a Competency Framework for Bridging Skill Gaps in the European Li-ion Battery Industry : A case study on a leading European battery player

   University essay from KTH/Industriell ekonomi och organisation (Inst.)

   Author : Nadja Zahiraldinni; [2022]
   Keywords : occupational competence; skill gaps; competence framework; HRD; battery industry; yrkeskompetens; kompetensgap; kompetensramverk; HRD; batteri-industri;

   Abstract : While human capital is repeatedly recognized as the most critical source of organizational capabilities, transformational changes to business environments are causing challenges related to human resource development. Against the backdrop of this, the emerging European Lithium-ion battery industry is facing headwinds in supplying critical engineering talent with the right skill set to enable the significant predicted growth of the industry. READ MORE

5. 4. Securing Successful Omni-Channel Logistics: An Investigation of Required Competencies to Adapt to the Trends and Challenges of the Retail Industry

   University essay from Lunds universitet/Teknisk logistik

   Author : Emma Petersen; Christoffer Pedersen; [2021]
   Keywords : Omni-channel retailing; omnichannel retailing; omni-channel logistics; omnichannel logistics; omni-channel strategy; omnichannel strategy; competencies; competence framework; supply chain management; personas; Technology and Engineering;

   Abstract : Omni-channel retailing, the concept of offering consumers a seamless experience by integrating physical stores and online channels, is growing within the retail industry. This transformation has forced entire organizations to rethink their logistics network and fulfillment operations, which has resulted in an endeavor to work more cross-functionally in businesses. READ MORE

6. 5. Autonomous transportation for a Swedish production facility : Mapping the technological and regulatory hurdles

   University essay from Luleå tekniska universitet/Institutionen för ekonomi, teknik, konst och samhälle

   Author : Karl Fredriksson; [2021]
   Keywords : AUTONOMOUS VEHICLES; AUTONOMOUS TRUCKS; ARTIFICIAL INTELLIGENCE; INQUIRY; TRAFFIC SAFETY; SJÄLVKÖRANDE FORDON; SJÄLVKÖRANDE LASTBILAR; ARTIFICIELL INTELLIGENS; UTREDNINGSARBETE; TRAFIKSÄKERHET;

   Abstract : The technology of autonomous vehicles has the potential to provide a significant number of safety, efficiency and environmental benefits to those who are able to harness it. As such, it is only natural that the company which is the subject of this project should want to explore this field, since the company prides itself on being at the cutting edge of both environmental sustainability and technological advancement. READ MORE