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Showing result 1 - 5 of 8 essays matching the above criteria.

  1. 1. Influencing the Front-End of Innovation: A Study of Resource Challenges in The Banking Sector

    University essay from Lunds universitet/Företagsekonomiska institutionen

    Author : Ross McKinlay; Adam Kachra-Johansson; [2017]
    Keywords : Business and Economics;

    Abstract : Abstract Title: Influencing the Front-End of Innovation: A Study of Resource Challenges in The Banking Sector Date of Hand-in: 17/05/2017 Course: Corporate Entrepreneurship and Innovation: Internship and degree project ENTN 39 (Master’s Thesis 15 ECTS) Author: Adam Kachra-Johansson and Ross Mckinlay Supervisor: Joakim Winborg Examiner: Sotaro Shibayama Keywords: Resources, Resource challenges, Resource scarcity, Front-end of innovation, New Service Development Research Question: How do resource challenges influence the front-end of innovation in the banking industry? Methodology: An inductive approach, with deductive elements as well, was used within this case study. Semi-structured interviews were the main method of data collection, and the qualitative data analysis was done in line with Gioia et al. READ MORE

  2. 2. Socially Responsible Investment and Sustainable Banking - Principles for reorienting a regional/local bank’s business towards sustainability

    University essay from Lunds universitet/Internationella miljöinstitutet

    Author : Tobias Hörnlein; [2015]
    Keywords : Socially Responsible Investment; Sustainable Banking; Business Strategy; Corporate Social Responsibility; Sustainable Development; Financial Institutions; Business and Economics;

    Abstract : This thesis is constructed on an examination of the global principles and operational methods of Socially Responsible Investment (SRI) and their linkage to Corporate Social Responsibility (CSR). These phenomena have implications for the sustainable banking business, which aims to deliver banking products and services aligned with a triple-bottom-line corporate approach contributing to sustainable development in the financial sector. READ MORE

  3. 3. Corporate customer loyalty within the banking sector: The case of SEB

    University essay from Högskolan i Jönköping/IHH, Företagsekonomi

    Author : Sofia Björk; [2015]
    Keywords : Marketing strategy; Customer loyalty; Digitalization; Decision-making; Service Quality; Marknadsstrategier; Kundlojalitet; Digitalisering; Beslutstagande; Servicekvalitet;

    Abstract : Abstract Background: The financial sector is under constant development and the massive digitalization has changed the banking sector. The banking industry is nowadays characterized by self-service solutions and customers can solve their problems from everywhere and at any moment. READ MORE

  4. 4. The analysis of antecedents of bank-SME loyalty : professionalism, relationship quality, corporate image & switching barrier as a moderator

    University essay from Sektionen för hälsa och samhälle

    Author : Zahida Sarwary; [2012]
    Keywords : Loyalty; Relationship quality; Corporate image; Switching barrier; expertise; ethical behavior; intimacy; B2B; SME; banking; Marketing;

    Abstract : The aim of this study is to combine the various concepts, in the field of SME in service based industry, being developed independently by researchers. The goal is to provide a comprehensive overview on the rules and interactions of the involved factors. READ MORE

  5. 5. The critical success factors of information and communication technology usage in Nigeria’s commercial banks

    University essay from SLU/Dept. of Economics

    Author : Kelvin Omorowa; [2011]
    Keywords : Commercial bank; Technology; Customers; Service ; Critical Success factor;

    Abstract : The rapidly changing business environments in which organizations operate have brought challenges that organizations must meet up with in other to remain competitive. According to Adewoye (2007), these environments in which banks and other organizations operate are competitive, complex and consist of changing operational conditions. READ MORE