Essays about: "hantering av kundrelationer"
Showing result 1 - 5 of 7 essays containing the words hantering av kundrelationer.
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1. Study of AI Service Providers in IT Consulting, Marketing, and Law
University essay from KTH/Skolan för industriell teknik och management (ITM)Abstract : This study employs a Gioia analysis to investigate the AI services offered within three distinct professional service sectors in Sweden: IT consulting, marketing, and legal services. Utilizing a list of companies from a prior KTH project and publicly accessible information, we applied a cross-sectoral Gioia analysis to systematically categorize, compare, and understand the types of AI services provided and how these offerings differ between sectors. READ MORE
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2. Lorenz Curve for Profitable Insurance Portfolio Management
University essay from KTH/Matematik (Avd.)Abstract : Since its introduction by Max Otto Lorenz, the Lorenz curve has been utilizedin several financial contexts. By using regression analysis to approximate theclaim cost of policyholders, a vector consisting of policyholder characteristics canbe obtained. READ MORE
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3. Managing Product Allocation in a Scarce and Uncertain Supply Chain : Activities in a FMCG Company
University essay from KTH/Skolan för industriell teknik och management (ITM)Abstract : This case study is investigating the challenge of managing product scarcity in the supply chain by allocating scarce products to customers while maintaining customer relationships in the Fast-Moving Consumer Goods (FMCG) sector. Previous solutions on how to manage the situation of allocating scarce products have been inadequate, highly manual, and timeconsumingwork for all stakeholders. READ MORE
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4. A Cloud-based Business Process Automation Platform for Customer Interaction : Research, development, integration, deployment and test of a Business Process Automation platform to manage company customer relations through the cloud.
University essay from KTH/Skolan för elektroteknik och datavetenskap (EECS)Abstract : Customer relationship management is a crucial point of many businesses, and is often characterized by repetitive and monotonous actions carried out by operators. The evolution of technology, in this regard, is leading to a highly multi-channel scenario, where the entire history of interactions between the company and the customer is fragmented across different services and communication tools. READ MORE
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5. Customer Lifetime Value Prediction Using Statistical Modeling: Predicting Online Payments in an Industry Setting
University essay from KTH/Industriell ekonomi och organisation (Inst.)Abstract : Customer lifetime value (CLV) provides a measure of customer revenue contribution. It allows to justify marketing campaigns, overall budgeting, and strategy planning. CLV is an estimated cash flow attributed to the entire relationship with customers in the future. READ MORE