Essays about: "online customer experience"

Showing result 1 - 5 of 169 essays containing the words online customer experience.

  1. 1. Design and Evaluation of Digital Tools for Licensing Management : Understanding how usability affects the perceived workflow of the end user

    University essay from KTH/Skolan för elektroteknik och datavetenskap (EECS)

    Author : Billy Jansheden; [2022]
    Keywords : UX; User Experience; Usability; Data Aggregator; Search; Licensing; Epidemic Sound; Användbarhet; Data Aggregator; Sök; Sökmotor; Licensering;

    Abstract : The growth of online content has paved the way for independent creators to produce their own videos. Platforms like YouTube have empowered the users to distribute such content and continues to be a major player in the world of video on demand. READ MORE

  2. 2. "We'll tailor your experience"

    University essay from Lunds universitet/Institutionen för service management och tjänstevetenskap

    Author : Kevin Sällberg; Almina Herrlin; [2022]
    Keywords : content personalization; interface personalization; customer experience; personalization strategy; enhanced value net approach; Social Sciences;

    Abstract : Personalization is a strategic way for retailers to tailor an experience based on information provided by the customer, to fulfill the individual's needs. It has been explored in great detail, resulting in benefits being revealed, as well as strategies being put forth. READ MORE

  3. 3. A Multi-Agent Pickup and Delivery System for Automated Stores with Batched Tasks

    University essay from Linköpings universitet/Artificiell intelligens och integrerade datorsystem

    Author : Evelina Holmgren; Simon Wijk Stranius; [2022]
    Keywords : MAPD; MAPF; multi-agent systems; multi-agent pickup and delivery; autonomous stores;

    Abstract : Throughout today’s society, increasingly more areas are being automated. Grocery stores however have been the same for years. Only recently, self-checkout counters and online shopping have been utilised in this business area. This thesis aims to take it to the next step by introducing automated grocery stores using a multi-agent system. READ MORE

  4. 4. Direct to Consumer Business Model : Establishing Guidelines for Online D2C Customer Experience

    University essay from Högskolan i Halmstad/Akademin för företagande, innovation och hållbarhet

    Author : Sofia Hillerborn; Maja Eriksson; [2022]
    Keywords : D2C Business Model; Decision-making Process; E-Commerce; Online Customer Experience;

    Abstract : The main objective of this study was to contribute to direct-to-customer (D2C) companies on the Swedish market by establishing guidelines. Despite the growing use of the model, there is meager research of its success factors. Through the investigation of the apparel and aligned industry, customer insights of components were collected. READ MORE

  5. 5. Generation Z users' attitudes towards online video advertising : Youtube video platform

    University essay from Jönköping University/JTH, Avdelningen för datateknik och informatik

    Author : Shichen Ji; Shiyi Feng; Mingshun Xie; [2022]
    Keywords : Informatics; User experience; Online video advertising; Generation Z; YouTube; Customer Perceived Value;

    Abstract : Generation Z has been in a high-pressure environment for a long time, whether studying or working, and everyone is in a fast-paced attitude of life. The online world, especially video software, is very popular among the Generation Z crowd because these video software can provide fast, convenient, and decompressed content. READ MORE