Essays about: "salesperson’s"

Showing result 6 - 10 of 17 essays containing the word salesperson’s.

  1. 6. The challenges and improvement opportunities in a product-service sale process from a salesperson’s perspective : A case study at Scania

    University essay from Linköpings universitet/Industriell miljöteknik

    Author : Maria Kaldma; Kajsa Ahlbeck; [2018]
    Keywords : service design; product-service sale process; salesperson s perspective; PSS;

    Abstract : The objective of this thesis is to identify how a salesperson perform the product-service sale process, through investigating the salesperson’s conditions, challenges, and improvement opportunities within. Based on this, recommendations are given regarding how the product-service sale process can be improved, and how to develop the ideal sale process. READ MORE

  3. 7. Sharing Sales and Service Networks with Competitors : A Multiple-case Study in the Heavy Truck Industry

    University essay from KTH/Industriell ekonomi och organisation (Inst.)

    Author : ALEXANDER ENGBLOM; EMMA LUNDQUIST; [2018]
    Keywords : Sales and service networks; competitor partnerships; competition; cooperation; co-opetition; heavy truck industry; Sälj- och servicenätverk; partnerskap med konkurrenter; konkurrens; samarbete; co-opetition; tunga lastbilsbranschen;

    Abstract : In the heavy truck industry, sales and service networks play an important role. Investments in network infrastructure are costly, and to be profitable, there is a critical service volume to fulfil. This is especially challenging in new markets, where service demand is low and uncertain. READ MORE

  4. 8. A self-serviced price calculator for modern IT services

    University essay from Lunds universitet/Ergonomi och aerosolteknologi

    Author : Sandra Olsson; Elin Nilsson; [2017]
    Keywords : Usability; user experience; UX; prototype; communication system; private branch exchange; PBX; user license; quotation.; Technology and Engineering;

    Abstract : As online shopping continues to increase in popularity, more and more pressure is put on businesses to reevaluate which of their services that can be sold from a web- site. While the telecom market for businesses still only use expert salespersons to describe and put a price on their services, innovative companies such as Telavox are looking into new ways of exposing more of their information online. READ MORE

  5. 9. Interest and expertise: On the effects of salesperson and customer characteristics in a consumer goods purchasing situation

    University essay from Handelshögskolan i Stockholm/Institutionen för marknadsföring och strategi

    Author : Adam Åbonde; [2015]
    Keywords : service encounter; vocational interests; expertise; customer satisfaction;

    Abstract : It is well established that a salesperson's expertise and vocational interests are predictive of their job performance. Still, these have not been studied simultaneously and from the perspective of the customer. READ MORE

  6. 10. E-consumption : Website features' influence on the purchasing decision

    University essay from Högskolan Kristianstad/Sektionen för hälsa och samhälle

    Author : Erduan Behrami; Vladimir Deric; [2015]
    Keywords : features; buying process; consumer behavior; e-commerce; color; layout; product information; navigation; purchasing decision;

    Abstract : During the past two decades, as internet has spread across the world, bringing people and businesses closer, e-commerce has been on a rapid expansion. To be a part of the expanding market, businesses have put a lot of effort to understand consumer behavior online, and to adapt. READ MORE