Essays about: "thesis on customer satisfaction and product"

Showing result 6 - 10 of 78 essays containing the words thesis on customer satisfaction and product.

  1. 6. Returning fashion items has never been easier : A qualitative multiple case study regarding the challenge of designing a return policy that benefits the consumer, the corporation and the environment

    University essay from Linnéuniversitetet/Institutionen för management (MAN)

    Author : Lucas Alsbjer; Joel Lindholm; [2023]
    Keywords : E-tailers; Product Returns; Return Management; Consumer Behaviour; Return Policies; Reverse Logistics; Green Supply-Chain Management; Sustainability; Fashion Industry;

    Abstract : An escalating concern about the environment amongst the general population, businesses trying to make their way forward on the hunt for market shares and profitability, and customers that nowadays are used to extreme flexibility in their purchase and return process due to the immense growth of e-commerce. These observations can all be considered facts, but do they correlate with each other when a customer tries on a pair of pants and decides to return them to the retailer? The purpose and reason for why this thesis was conducted was to gain an understanding of how fashion e-tailers in Sweden balance the needs of consumers, company finances and environmental concerns when designing their return policy. READ MORE

  2. 7. Exploratory Innovations and Exploitation of Knowledge after Large Scale Agile Transformation : A Case Study at an Energy Utility R&D Department

    University essay from KTH/Skolan för industriell teknik och management (ITM)

    Author : Firas Daraiseh; [2023]
    Keywords : Agile Manifesto; Agile Principles; Large Scale Agile Transformation; Innovation; Organizational Ambidexterity; Knowledge Transfer.; Agilt manifest; agila principer; stor skala agil transformation; innovation; organisatorisk ambidextri; kunskapsöverföring.;

    Abstract : Many organizations from and outside of the IT industry are trying to implement Agile in their ways of working via large scale transformations. The organizations feels the need to become Agile in order to increase their client satisfaction, deliver their product faster, and compete in the rapidly changing market. READ MORE

  3. 8. Multi-modal Models for Product Similarity : Comparative evaluation of unimodal and multi-modal architectures for product similarity prediction and product retrieval

    University essay from KTH/Skolan för elektroteknik och datavetenskap (EECS)

    Author : Christos Frantzolas; [2023]
    Keywords : Computer Vision; Natural Language Processing; Representation Learning; Metric Learning; Multimodal Retrieval; Bildigenkänning; Språkteknologi; Representationsinlärning; Metrisk inlärning; Multimodal informationssökning;

    Abstract : With the rapid growth of e-commerce, enabling effective product recommendation systems and improving product search for shoppers plays a crucial role in driving customer satisfaction. Traditional product retrieval approaches have mainly relied on unimodal models focusing on text data. READ MORE

  4. 9. Assessing the Viability of Random Indexing in Song Recommender Systems

    University essay from KTH/Skolan för elektroteknik och datavetenskap (EECS)

    Author : Erik Rosén; Sead Kozic; [2023]
    Keywords : ;

    Abstract : This thesis assesses how Random Indexing performs as a recommender system for music recommendations. Recommender systems have gotten more and more important as the amount of content provided gets larger and larger. They are usually focused on either product traits, and how they relate, or users and their past consumption. READ MORE

  5. 10. Logistics Structures for Global Retail Expansion : A case study of a fast-growing Swedish Fashion Company with International Presence

    University essay from KTH/Skolan för industriell teknik och management (ITM)

    Author : Alex Kaspo; [2023]
    Keywords : Master Thesis; Supply Chain; Strategy; Supplier; Logistics; Retail; Growth; International; Consolidation Hubs; Warehouse;

    Abstract : This qualitative research explores what logistics structures a growing retail company can employ to support its international expansion with a focus on high customer satisfaction levels. It delves into the logistics configurations for reaching efficiency in inbound logistics, especially meeting the complexities of growing volumes and extensive supplier networks. READ MORE