Essays about: "thesis on hotel industry"

Showing result 16 - 20 of 53 essays containing the words thesis on hotel industry.

  1. 16. Sustainable Service Innovation : A Case Study at Radisson Blu Waterfront

    University essay from Mälardalens högskola/Akademin för innovation, design och teknik

    Author : Christopher Akinboyewa; [2020]
    Keywords : Sustainability; Service Innovation; Hotel Industry; Sustainable Development Goals; Framework for Strategic Sustainable Development.  ;

    Abstract : The aim of this study was to examine key attributes of sustainable service innovation (SSI) in the hotel industry. The research has used backcasting from sustainable principles and a few frameworks for strategic sustainable development (FSSD) concepts. READ MORE

  3. 17. Trust Between Customers and Hotels: Through the Expression of Trust of Customers

    University essay from Lunds universitet/Institutionen för tjänstevetenskap

    Author : Yi-Ping Liu; [2020]
    Keywords : Trust; Customer Trust; Hotel Trust; Hotel Sector; Hospitality; Tourism; Service Industry; Tripadvisor; Netnography; Social Sciences;

    Abstract : The thesis aims to explore the customers' attitude and perception about trust between customers and hotels through the expression of trust of customers. Hotels nowadays interact and build relationships with customers frequently where there are many possible terms evoking expression of trust customers. READ MORE

  4. 18. Dark Matter, White Space

    University essay from Malmö universitet/Fakulteten för kultur och samhälle (KS)

    Author : Ezana Mussie; [2019]
    Keywords : Tourism; Megaproject; Whiteness; Racialization; Malmö Live;

    Abstract : This thesis addresses the ambiguous role of Malmö’s latest megaproject in the context of the city’s racializing urban development trajectory. The project is a public/private congress center, concert hall and hotel complex called Malmö Live. READ MORE

  5. 19. Where are you? : A qualitative investigation of self-service technology in the hotel industry

    University essay from Umeå universitet/Företagsekonomi

    Author : Sara Fredriksson; Anna Schmidt; [2019]
    Keywords : self-check-in; SST in the hotel industry; SST customer roles; attitude towards SST; value creation in SST encounters; SST co-production;

    Abstract : Throughout the last years, the service encounter has gone through drastic changes due to rapid technological developments. The research area of service marketing is therefore putting a stronger focus on the academic field of technology-infused service encounters. READ MORE

  6. 20. Revenue Management Applicability on Coworking Space : Operator Perspective

    University essay from KTH/Fastigheter och byggande

    Author : Sofie Magne; Jacob Stenswed; [2019]
    Keywords : Revenue Management Model; RM-model; Coworking office; Coworking; office market; Key performance indicators; benchmarks; market segmentation; demand forecast; revenue optimization; Intäktsoptimeringsmodeller; RM-modell; Coworking verksamhet; Co-working kontorsmarknad; resultatindikationer; benchmark; marknadssegementering; efterfrågan prognos;

    Abstract : This thesis explores the potential use and implementation of a revenuemanagement model for coworking operators. With a critical realism philosophyand abductive approach, a quantitative study using primary data from a coworkingoperator has been conducted. READ MORE