Essays about: "thesis topic in hospitality"

Found 5 essays containing the words thesis topic in hospitality.

  1. 1. Where are you? : A qualitative investigation of self-service technology in the hotel industry

    University essay from Umeå universitet/Företagsekonomi

    Author : Sara Fredriksson; Anna Schmidt; [2019]
    Keywords : self-check-in; SST in the hotel industry; SST customer roles; attitude towards SST; value creation in SST encounters; SST co-production;

    Abstract : Throughout the last years, the service encounter has gone through drastic changes due to rapid technological developments. The research area of service marketing is therefore putting a stronger focus on the academic field of technology-infused service encounters. READ MORE

  2. 2. Welcoming Online Communities : Social Sustainability of ESN Kalmar

    University essay from Linnéuniversitetet/Institutionen för organisation och entreprenörskap (OE)

    Author : Reetta Liekovuori; [2018]
    Keywords : Social sustainability; online communities; hosts and guests; mobile methods; social media;

    Abstract : Erasmus Student Network (ESN) plays an important role in the integration process of international students who spend their study abroad period in a new country. ESN community in Kalmar in Sweden has Facebook groups for every semester which spread the hospitality through the local ESN members, also called as ‘hosts’, for the new members who can be called either ‘guests’, ‘tourists’, ‘exchange students’ or ‘freemovers’. READ MORE

  3. 3. Finding the Familiar in the Unfamiliar : Investigating the Role of Hospitality as a Performance of Togetherness and Support for New Arrivals in the Familiar Left Behind

    University essay from Umeå universitet/Arkitekthögskolan vid Umeå universitet

    Author : Mirjam Drechsler; [2017]
    Keywords : ;

    Abstract : Arriving at a new place, the stranger finds herself/himself facing the unfamiliar. In that situation, she/he is confronted with different tasks, duties and other difficulties in order to handle one own needs and desires such as settling down and creating oneself a home. READ MORE

  4. 4. Hospitality and Sustainability A case-study and comparison of the sustainability work by hotels in the Gothenburg area

    University essay from Göteborgs universitet/Företagsekonomiska institutionen

    Author : Emelie Björnefors; Louise Kjellsson; [2014-08-14]
    Keywords : Hotels; Hospitality; Sustainability; Environment; Gothenburg;

    Abstract : Background and problem: The growing worldwide tourism industry and its potential impact on the environment has become a hot topic within the global hospitality industry. There has been an increase in the consciousness of sustainability issues over the last decades amongst hoteliers and investors. READ MORE

  5. 5. Electronic Word of Mouth : Managing online guest reviews in the hospitality industry

    University essay from Institutionen för ekonomi och företagande

    Author : Sükrie Basarani; [2011]
    Keywords : hospitality industry; electronic Word of Mouth; online reviews; management .;

    Abstract : This thesis aims to look closer upon how hotels manage electronic Word of Mouth and suggests potential strategies. Focus is being put on online guest reviews and the researchintends to study the impact of online reviews in the hospitality industry as well as defining the possibilities and challenges. READ MORE