Essays about: "Customer Centric"

Showing result 36 - 40 of 81 essays containing the words Customer Centric.

  1. 36. Usage - The Holy Grail of Digital Services: An Exploration of Factors influencing B2B Customers’ Usage of Digital Services

    University essay from Lunds universitet/Företagsekonomiska institutionen

    Author : Alexander Losbichler; Angelika Schatz; [2019]
    Keywords : Digital Services; Usage; Value-in-use; Business Model; Software Industry; Business and Economics;

    Abstract : Many product-based companies have identified digital services as a promising way to differentiate themselves and to stimulate future growth. However, as digital services frequently induce a business model change to a pay-per-use or subscription model, companies see themselves increasingly challenged as their revenues are progressively dependent on customers’ actual usage. READ MORE

  3. 37. Managing Digital Transformation - How organizations turn digital transformation into business practices

    University essay from Lunds universitet/Företagsekonomiska institutionen

    Author : Philipp Kurmann; Brian Arpe; [2019]
    Keywords : Digital Transformation; Digital Transformation Strategies; Business Model Transformation; Strategy Implementation; Digitalization; Digital Trends; Business and Economics;

    Abstract : Title: Managing Digital Transformation: How organizations turn digital transformation into business practices Purpose: In recent years, digital transformation has emerged from an abstract concept into a ground- breaking impact factor transforming organizations and their business models. The purpose of this research study comprises a theoretical and practical objective. READ MORE

  4. 38. Sharing is Caring - When done Properly : A study on customer knowledge transfer between dealers and distributors and the impact of GDPR

    University essay from Linköpings universitet/Företagsekonomi; Linköpings universitet/Filosofiska fakulteten

    Author : Vendela Kallberg; Annie Engström; [2019]
    Keywords : Knowledge Transfer; Customer Knowledge; GDPR; Transfer Barriers; Customer Relationship Management; Organizational Culture; Communication; Inter-Organizational Collaboration; Supply-Chain;

    Abstract : Background: The globalization has made organizations knowledge based and knowledge as a key resource in order to keep up with the changing market. Therefore, knowledge management became increasingly important which also was customer-centric throughout the whole supply chain in order to create customer value. READ MORE

  5. 39. Death Sells: Thanatourism Theming as a Sustainability Strategy at Gotlands Museum

    University essay from Uppsala universitet/Institutionen för teknikvetenskaper; Uppsala universitet/Institutionen för kulturantropologi och etnologi

    Author : Katherine Uziallo; [2019]
    Keywords : sustainable destination development; destination development; sustainable tourism; tourism; heritage tourism; dark tourism; thanatourism; museums; new museology; Gotlands Museum; Gotland; Gotlandic history; sustainability;

    Abstract : Over the past century the phenomenon of thanatourism, or dark tourism, has become increasingly popular, with tourists now able to encounter death at a wide range of sites across the world. While much scholarship has focused on tourism at sites of disaster and atrocity, less research has taken place into thanatourism in a museum context. READ MORE

  6. 40. Daylighting and Electric Lighting Integration in the Retail Sector

    University essay from Lunds universitet/Avdelningen för Energi och byggnadsdesign; Lunds universitet/Institutionen för arkitektur och byggd miljö

    Author : Rafael Campama Pizarro; [2019]
    Keywords : daylighting; electric lighting; lighting controls; integration; human centric lighting; circadian potential; melanopic lux; non-visual effects; energy saving; retail; case study; IEA-SHC; furniture store; shopping experience.; Arts and Architecture; Earth and Environmental Sciences;

    Abstract : The retail sector represents 11% of the GDP and employs 15% of the workforce in the European Union. To tackle growth of e-commerce, physical retail stores need to be reviewed; both to decrease operating costs, increase productivity and to make the shopping experience more appealing. READ MORE